Pinestone Resort & Conference Centre

Explore Pinestone Resort & Conference Centre
6.6
Pleasant
From 798 reviews
Cleanliness

7.2

Room Comfort

7.4

Location

8.0

Service and Facilites

7.6

Traveler Reviews Pinestone Resort & Conference Centre

Number of reviews per page
20
40
Top reviews
Bill
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The property is showing its age. One wing of the hotel was a long walk from the front desk and there are no elevators. Additionally, there were no fully closable curtains. This meant people could see into the room at night and light from outside could not be kept out. I thought it very odd. Other than that, my stay was pleasant.
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Sheldon
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were to check in at 4pm and we had booked three rooms. When we reached there, the check in was quick. When we reached the room, two rooms were great, but one had a strong moldy smell. We reported this to Naven at the reception right away. He was very helpful and showed us three more rooms, but all of them had strong moldy smell. We finally found a room that did not have any odour, but we had to settle for a single queen bedroom, instead of a double queen room that we had booked. We asked them to adjust the daily room rent but we were told that the rent would be the same. There were small bugs in the room and one of them was crawling on us on our bed in the middle of the night. The property overall is very poorly maintained. The restaurant is closed, and the TV system is not working. We were informed about this after the date when we could have cancelled our booking. We were anyway able to make the most of our stay as we were a group of three couples. The resort can be much better maintained. We want to be refunded something for being in a smaller room and the facilities not working.
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Edwin
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No restsurant, no tv, AC rattled so loud you couldn't leave on. You xan tell this was a beautiful facility but it is now run down and needs maintenance inside and our Pool was nice and staff friendly
Colleen
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was fine I wasn’t there long enough to use the pool or gym. No tv or restaurant though but was told I’d get a discount so that is appreciated. Waiting for Expedia to take care of that.
Catherine
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No TV (something about a problem with Bell Media). No restaurant. Our room didn't have any curtains (blinders). Decorative curtains were broken and hanging by a thread. We had to request another room that had proper blinds so that we didn't have to wake up at 5 a.m. with sunshine in our room. Screens are falling off from the patio doors. This place is really depressing.
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Victor
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When checking in I was told the restaurant was closed due to construction and the TV’s in the rooms don’t work because of satellite problems. Once I was in the room I noticed both beds had body fluid stains over the sheets. Checked out immediately.
Danny
icon-with Friends
with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is long past its heyday. It has fallen into disrepair and most amenities are no longer available (e.g. restaurant, bar, television, vending machines, etc.). Unfortunately, to add to the disappointment, ads for the "resort" do not reflect this and attempt to represent that the facilities and services are all still in place. In my opinion this is false advertising and they should be admonished for such deception.
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Sabrina
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only two large towels, and washcloths (they had a weird smell, musky and definitely not pleasant) sheets itchy and rough. Flashes of cold water during shower. Room sooo outdated. Table outside so dilapidated top popped completely off, plastic chairs dirty and so worn. Property outside dirty, garbage on ground an old run down kids park and “tennis court” with no net broken up concrete. No restaurant no ice machine no Satelite tv, nor a smart tv. This place was just garbage absolutely terrible experience! Do not stay here, run down and it’s a sinking ship. Do not stay here!!
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Paul
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. The property itself appears to be a few decades old, and in desperate need of renovations and updating. Restaurant was closed. No cable TV or satellite. It was perfect for what I needed as a single traveller, but I wouldn't take my wife or family there.
Kassem
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, friendly staff and accessible parking
Amberlea
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean but dated. They are doing some renovations, so amenities were not operating (Outdoor pool, restaurant, tennis courts and deck) property needs some updates. the Cable was out when we were there. Good location and nice gold course attached. I hope they continue renos and investment as has lots of potential.
Rob
icon-with Friends
with Friends
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was not even close to what was advertised. We arrived to staff coming out to the parking lot and saying the restaurant on site was closed. We picked the place based on amenities offered. The rooms our group had booked were all differently priced even though they were booked as the same. Staff attempted to break in to one of our rooms. The golf course is in terrible condition.
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Ron
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There was NO lunch room that was available. I had to drive into town to get some food. I had come a long way and had eaten little. I have stayed there a number of times, but I will not be again.
John
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was good, but needed some upkeep.
Louise
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There was nothing we liked about this hotel. Even though pictures on line presented a beautiful well maintained resort with a restaurant, it has none of those things. Doors don't lock, grass needed mowing. Property is bad need of repairs. Dumpsters outside our balcony with am ashtray in a no smoking room.
Nathan
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

good
Erich
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The former glory days of short, accessible resort destinations are waning with this one.
Natalie
icon-Leisure
Leisure
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

A dying place, please either invest in upkeep or close.
Alison
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This is an aging and dated venue. We stayed in a “villa” room. The fold out couch bed mattress had the stuffing literally coming out of it. The carpet in the entry way was grossly stained. The living room furniture was also very old and dirty. I will say the beds in the bedroom were clean and comfortable and having a fireplace was nice. No breakfast on site.
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Rob
icon-Business
Business
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

very handy with attached restaurant, older hotel ready for a reno , small bathroom
Number of reviews per page
20
40