Staff was great all the time, nice breaskfast and they have free shuttle to the airport.

I liked the breakfast options. Rosa helped us a lot. She was very friendly and helpful.

Staff was very helpful.

Very worn.

Love the two bedroom / 2 bathroom suite!

Front desk gal super sweet and helpful. Frankly we were there less than five hours but disappointed. The property (units) seemed run down, dingy, and smelled of smoke and pot.

I appreciated how accommodating the staff was, and especially liked the complimentary shuttle service to DFW airport.

Place was clean and close to the airport. It was back behind all the other hotels and not very close to restaurants. The elevator was broken so had to drag luggage up the stairs. It was still a nice hotel for the price and being close to the airport.

The hot breakfast in the morning is great. The rooms are a little dated, but clean. This is my 3rd time staying at a Residence Inn.

Security was horrible, door from outside was broken so anybody can enter. The place had a smell about it… the tv didn’t work. Finely by bill was sent via email and no information is on the bill. I’ve been trying to call to get my bill so I can submit an expense report. They pick up and hang up the phone because I’ve been letting it ring for so long. My last stay at a RI. Back to Hampton Inn I’ve never had any of this at the countless properties I’ve stayed at.

First time in Dallas and picked a Marriott property. Unfortunately the condition of the hotel and room was poor. The entry door you needed your card key but the door was open and wouldn’t lock. We felt very uneasy. The bathroom door didn’t close completely. I asked front desk if there was an easy way to get to our room was told no and had to walk around the building only to see easier access in other areas. Overall just a bad experience and won’t stay again

Needs remodeling; carpet odor covered by a very pungent musky carpet freshener - gave me a headache. The location is very convenient to businesses near DFW and places to eat within a few minutes drive.

Property was clean,quiet and safe. We will stay again

Great Stay!

Can’t beat this property for amenities and access to airport.

It was awesome, and well worth the price!

It wasn’t anything spectacular about my visit everything was nice

My wife and I stayed just one night before flying out of DFW. The hotel was comfortable. The breakfast buffet was excellent. The environment was a little noisy.

We had a wonderful stay at this hotel. The rooms were clean, the a/c was great especially with the hot weather and the staff was super friendly. The hotel's location was centralized to everything we were wanting to do, Grapevine Mills Mall, Medieval Times and the Texas Ranger Stadium.We will definitely be staying here again!!

This hotel was nice and clean! The breakfast was wonderful. The front desk person in the evening was rude and communication was awful. The shuttle that was supposed to pick us up never arrived! At one point in the back and forth conversations I was told by the shuttle driver that he couldn't find us and his shift was now over! After we waited almost an hour we finally took a taxi to the hotel. The taxi driver came in to verify that we, my brother and my 86 yr old mother had been waiting at the pickup spot for a long time. The taxi driver was then given an irritated, dismissive thank-you by the individual behind the desk. There's a lot more but I don't want to relive the nightmare.