Hilton Charlotte University Place

Explore Hilton Charlotte University Place
8.2
Very Good
From 816 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews Hilton Charlotte University Place

Number of reviews per page
20
40
Top reviews
Sandra
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

at same location as convention. could not log in with wifi.
Aldreonna
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I enjoyed my time at the Hilton. It was peaceful, the boardwalk was perfect and very convenient.
Stephanie
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean & good staff was rude unwelcome never coming back !
Ronda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed one night for the Rod Stewart concert at PNC. Close to venue. Close to restaurants and shopping. The hotel was very pretty and the staff was very friendly. The hotel is in a safe area. We would definitely stay again.
Christopher
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms are okay, nothing special. There was no A/C in the hallway, room A/C worked great. Ice machine on our floor did not work. The property is nice, pool was great. Plenty of places to eat and drink within walking distance. The restaurant and bar are ok, a little expensive. "Don't use cash at the bar". Long story.
Diane
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

HORRIBLE! I came to the hotel an hr before check in time after driving five hours & was told I could not check in. Sat for 30min & saw the same lady tell others they could not. Then noticed other employees checking people in. Walked over to one & was checked in w/no issue. Explained their were people in the lobby & bar that were also denied check in. I have a disability & request a room close to elevator access. Was given a room at the end of the hall on the far side of the hotel. I came back from the event w/no handicap parking available. I had to park six rows from the hotel. There was no lighting which was extremely dangerous. It could barely walk to the hotel entry. The front desk employees were talking & laughing. I even stood there for a few mins & was not addressed. I gave up. I have never been so dissapointed staying at a hotel. I will NEVER be back and will NEVER recommend!
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Frank
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love this place
Raymond
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic clean safe hotel. Top notch.
Amanda
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great stay
Cynthia
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The night shift staff was rude. No vending machines and nothing open late. No waters in room. We had 2 rooms with 6 people and she gave me a hard time about getting a water for everyone. Finally gave me enough for everyone, and basically said that’s all we could get. I wasn’t asking for anymore.
Brian
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Air conditioner in room was extremely noisy turni on and off
Carissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Enjoyed our stay at this hotel. Our room was clean and beautiful. Hotel was close to everything!
PAMELA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was nice
Jackie
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Inconvenient.
Delonnee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lakeview was beautiful
KARI
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel was beautiful, and our room was clean and comfortable. When we arrived, a very bad storm had just started, and caused the entrance of the hotel to flood. We had to walk through large pools of water to get to a side door just to enter the building. The staff was helpful, though, and made us feel better when we checked in. My main complaint would be the elevator situation. The hotel had a large convention going on, which backed up the line for the elevators that were already running slow. When we left the next day, people had been waiting in line for the elevator for 40 minutes! We decided to take the stairs, which was 8 flights down. It was awful having to carry our suitcases down a stairwell that wasn’t air conditioned. It was very inconvenient, as we were on a time crunch to get to a college orientation.
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Amante
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was okay they just need more options for the expensive breakfast they have but other than that everything was great
Amaya
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The only downside was the pool closing at 7:00.
Kevin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel
Sarah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I liked that there were many restaurants and shops around the hotel. The night staff was welcoming and very helpful but the morning staff was kind of stand offish and didn’t really want to be there.
Number of reviews per page
20
40