Location

Very ridiculous hotel. I was sleeping in my room in the night. Suddenly a man opened my door with a key and entered my room. I don't understand how this would happen. It is totally unacceptable. Even this happened, I didn't see the hotel manager come to see me. Just a front desk woman called me to downstairs and say sorry to me. I will never ever to live in this hotel again.

It’s a good place

Always reliable!

Excellent

The personal was really friendly!

Hotel is well located, personnel is friendly and courteous, very professional and warm. Hotel looks really new outside, now the rooms look dated. Also, why no coffee on room? And machine in lobby only available at 2pm? Who needs coffee at 2pm. Give coffee to you guess

Room had a beautiful view. I would update the flooring and perhaps the mattress needed an update. Other than that it was great.

The hotel is very modern and central.I love my room.The staff at the front desk is very attentive,helpful and professional. I highly recommend to stay at Blue tree Paulista Hotel.

It was convenient and well kept. Bathrooms need tissues and small hand towels.

The room was very basic, with no extras or nice touches. Although I stayed two nights, I received no housekeeping service. My complaint about this at checkout was met with a shrug. There was considerable street noise at night at least until midnight. If I had paid less for the room, I would not have minded as much, but the room was expensive. Certainly not worth it to come back after a long workday to an unmade bed and damp towels.

The location was excellent. Walking distance from museums, shopping centers and dinning.

No complains

The staff was welcoming and allowed for an early check-in with no problem.

The rooms are very noisy due to thin windows and walls which expose the rooms to heavy street noise, including a few restaurants and bars at ground level. The hotel lobby is also under construction right now and the entrance is complex, which should be disclosed in advance. WiFi doesn’t work well and disconnects regularly. The rooms are basic but clean. Air conditioning was not very strong, towels were thin and scratchy. Very friendly service and staff. Good location. If the price was a bit lower, I would understand.

Check-in was average - I would say staff may need some training to be more friendly and attentive. Room was average to a little old, noisy around the property due to construction. Area is walkable. Jury is still out whether I would stay here again or recommend. I give it a C .

very close to the center and business neighborhoods, great location

Was in SP for a short solo stay - exploring the city and visiting a friend. This hotel is in an excellent and very safe location - feels like a clean better-brand business hotel in the US. Spa is closed but other services are good - nice breakfast.

Hotel needs to become aware of the benefits an Expedia platinum. The hotel team had no idea of what I was talking about

Location, location, location. This is my 4th stay at this hotel. One street from the world-famous vibrant Paulista Ave. Easy access to the 2 of the metro stations. All favourite restaurants within a 5-7 minute walk.