Everything was great! The food was delicious, I would like to mention a member of the staff. Mrs. Coni who works at the restaurant. She was so helpful and kind, we traveled with our son with special needs and she was just amazing!! I definitely would love to stay there again.

Ok

Buen hotel pero aunque ofrece gimnasio este no se podía utilizar en su totalidad.

Rooms are in terrible condition, remodel is badly needed.

Las instalaciones estan muy descuidadas y viejas y la limpieza deja mucho que desear tanto en baños como en camas super incómodas.

Aceptable para descansar

Clean

The property is welcoming with a nice pool and an excellent breakfast!

Breakfast cold

Loft room has plenty of space. Elevator stopped responding to room key cards to go up but we could still use them down. Service was grear and friendly, were able to change our room easily.

Clean room .good overall experience

Nada limpio, el aire acondicionado no enfría

Dirty rooms, not cleaned properly and poor maintenance

Staff servicial. Instalaciones básicas con mejoras. Alberca sucia y pocas toallas de alberca disponibles.

El telefonio muy biejo de los cuerto , llamas a recepcion y nunca contestan y la gente de servicio al cuerto mandaron toda mal mi orden tuve q debolver el paltillo

Hay solo un cargador funcionando para EV

Originally were given a room that was dirty and deteriorated the following day we were moved to an slightly better room. We were 3 of on the reservation and the cleaning person kept leaving 2 towels only we had to call the front desk to ask for an additional towel. We were told by another guest no to use the restaurant as the food quality was poor, and prove that to be correct on our last day of stay. The room service however was much better but will never try the breakfasts buffet. This was a great disappointment after staying in your hotels in Mexicali Guadalajara and viaducto CDMX

Everyone was so nice, especially the Saturday night staff and gerency.

Good service, great location!

Beautiful property but hotel was hard to find. Signage could be improved.