Overall Ratings & Reviews The Great Barr Hotel

Miss leading pictures of the website

All perfect for price

Hotel is perfectly adequate for a short stay. Clean, comfortable and staff are helpful. Unfortunately mobile reception is poor if you are in a lower level room.

HEATING NOT WORKING IN ROOMS AND INSECTS IN THE BATHROOM Our family room was freezing due the hotel having a known problem with the heating (not working). We were provided with a portable heater which was not enough to warm up the room. We were promised a second heater by the gentleman on reception but this didn’t come. My wife and son caught a cold from sleeping in a freezing room and have been unwell all week following the stay. Small insects were coming in and out from under the worn seal next to the sink and hand towels in the bathroom. The hotel is dated and in need of repair/ modernisation. Service is terrible- logged a complaint when checking out on Sunday. Heard nothing so we rang the hotel on Thursday and were told by the general manager Jason that he was too busy to discuss and to email him instead. He acknowledged the email saying he was busy all day and would investigate and come back to us asap (Sunday afternoon and still not heard back!)

Not great. Small but expensive rooms. The food at the restaurant is horrific, especially giving the price. Definitely will not be stopping here again

No refrigerator inside room and no bottle water

Set within a decent looking neighbourhood & a huge car park, free as long as you enter reg details. Room was really clean & just right for a nights stay. Initially thought no tea/coffee making facilities but found them nestled in a cupboard. Decent pressure for shower. Was a little warm but felt couldn’t leave window open overnight as on ground floor with no retainer. That said a decent nights sleep & would recommend.

One night business stay Staff: Polite and Friendly Room: + Spacious, clean, comfortable bed. - No fan in bathroom - No thermostat room control - No air con - Heating off (mild weather so wasn’t much of a problem - Shower ok, hot but low pressure - Walls paper thin, could hear noisy neighbours talking and had to wear earplugs to sleep well Restaurant: + Good, prompt service + Food ok, main was cooked fresh, starter was reheated - Moved tables as first was dirty Location: + In a quiet leafy housing estate Overall: 3/5 stars would probably stay here again if I was in the area and my first choices were unavailable.

Hotel on arrival looked great ,Friendly staff. Our room was very dated 1980s feel and two single beds pushed together to make a double not ideal as kept falling into the gap. Mattresses very hard too Got woken very early both days of stay .. contractors leaving for work etc A few tweaks and a lower price point would make this hotel better

Clean. Quiet. Friendly staff. Very close to natural parks. Breakfasts lacked gluten free bread and cereal options and vegan hot food options although we were told they were usually available

Great to stay here again after 5 yrs! Still v comfortable and convenient on the edge of Birmingham. Good car park, good buses into centre, and a great breakfast. We’ll be back.

One night stay, good night sleep in comfy bed, room is a good size, clean and tidy but a bit dated. Staff are polite and welcoming, restaurant serves good food and cold beer. I would stay at this hotel again if working on the area.

The room was clean easy parking The bathroom was a bit small

The stay was lovely, I enjoyed it. Very friendly and helpful staff. The breakfast was great. I would stay again.

Lovely staff great stay

Okay for short business trips.

Same suite as before. The gym was a converted room with some dumbells, a rowing machine and an old treadmill but it got the job done. Good night's sleep. Fantastic shower more akin to a water massage and a good breakfast to start the day.

Stayed for 1 night to attend a conference. Room was very large and warm with proper radiators so it was easy to control the temperature. Breakfast was fine not like a large chain hotel breakfast but good enough

it was a pleasant stay, the room was clean, staff were friendly, good check out time.

Good size room with a nice comfortable bed. The breakfast was spot on.....just right after a night out.