Easy check in and out. Luggage carts. Comfortable sleep. Hot & cold breakfast offered. Very clean dining room and surfaces. Coffee in room. Convenient on & off Interstate, eating and gas near hotel. Very friendly staff.

Multiple stays over the past few years and one in the spring this year but the property is getting really run down, dirty worn carpet and upholstery mostly. We probably won't book again.

My wife and I have stayed there many times over the years but I would say the bedding wasn’t clean and that really did not set well with us. Food and staff were spot on as usual. We will stay there again with the hope it’s cleaner

Room was noisy from above and next door

The staff was very helpful & courteous.

I didn't like leaving a $50.00 damage deposit. We'll see if we actually get it back in ten days as promised

Hotel does not allow pets, guest was allowed with dog that barked all night until 5:16am the next morning. Spoke with front desk manager and nothing

The pool time was 10am to 10pm. It's summer time. The staff was under staffed.

Staff was very friendly and helpful

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Convenient. Staff friendly. Breakfast good and morning staff was very kind. Room comfortable

It was nice

Great stay

The staff were all great! Hotel needs some cleaning, desk chair was torn, just looked old. But staff were great!

The suite was in poor condition. The leather furniture was peeling so badly, it was falling off onto the floor. The shower had cracks and mildew. The carpet was stained and there were ants all over. We asked for a refund. Totally unacceptable and extremely disappointing!

This was hands down one of the worst hotel experiences I’ve ever had. I found BED BUGS in my room — and not just one. I woke up covered in bites. Absolutely unacceptable. I call the front desk expecting immediate help, and they barely acted like it was a big deal, no real solution, just a shrug and a new room offer like I was supposed to be okay with that.

Clean, quiet, etc. Great hot breakfast

Front Desk staff was very nice and accommodating. Room could have been cleaner but spacious enough for our 5 travelers. Received extra blanket and sheets for the pull out sofa that had a used band aid stuck to it. Ok place for a quick overnight stay

Nice hotel

We normally stay at this hotel every time we come to Pine Bluff and we’ve never had a bad experience, but this in particular stay in the room 309 had a slow draining sink so if you were brushing your teeth, you had to be careful not to leave saliva floating for the next person Also upon check-in our television kept acting up we didn’t realize it when we initially came in as we were doing some running around with family, but you had to turn it on and off in order for you to watch television for maybe 10 minutes and then turn it back off so that the screen for the Internet wouldn’t pop back up the gentleman downstairs did tell us that the room next-door to us had experienced some issues and he was able to address it the next day other than that breakfast was great and I wish you had a icemaker on each level