Holiday Inn Express CASTRO VALLEY - I-580 by IHG

Explore Holiday Inn Express CASTRO VALLEY - I-580 by IHG
9.0
Exceptional
From 592 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.6

Service and Facilites

9.2

Traveler Reviews Holiday Inn Express CASTRO VALLEY - I-580 by IHG

Number of reviews per page
20
40
Top reviews
Scott
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great room, nice staff,,,,,, a bit too much traffic noise
Gabriel
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Reasonable, but nothing special. A little worn out, with construction taking place in my floor, mediocre wifi, and a malfunctioning tv. But reasonably priced and serviceable.
Jimmy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel under construction so not pleasant.
jake
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room, newly renovated. No pool
Walter
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very accommodating reception/staff/management.
Timothy
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel
David
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Parking was adequate more regular bananas would have been nice
Spencer
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

under construction
Ricky
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

They was doing a remodel and making all the noise at eight 9 o'clock in the morning. They had no notice didn't warn the customers that they would be doing that in the morning. Woke me up out of my sleep. This place is terrible.
Yvette
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room seemed fine at first glance but carpet outside bathroom was soaking wet so had to change rooms. In new room, smoke detector wasn’t actually on, no light and hanging from the wall. Lights flickered on like an old laundromat. Heat wouldn’t turn off at temp set, had to manually get up through the night to turn it on and off. Room phone didn’t work at all. No USB charging ports.
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Simon
icon-Business
Business
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Limited parking, Freezing room, Blinding spot lights pointed at the windows of every room in the front - impossible to sleep with the blackout curtains (forget waking up to the sunrise)
Jeff
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Only a couple of complaints. The beds were very uncomfortable and there was a issue with a light switch. Also the bathroom door was hard to open and close. Room really could use some updates.
Penelope
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Parking was fine. The room was completely clean and breakfast was just right!
Joyce
icon-Business
Business
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was displayed on the site they were going through construction, the ac and heat was really difficult to manage, not a lot of towels, not a fan of that hotel. Customer service was so so not the best.
JOHN
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Spotless room, and staff was friendly.
Robert
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I really wanted to give four stars. The room was fine, amenities fine, staff friendly and helpful. The location is terrible to access especially in heavy traffic. I was advised by the hotel the day before arrival that their parking would be severely curtailed and was obliged to modify my planned activities. (I must say in the event the parking crisis did not occur.) The usual little things, the Keurig machine delivered no coffee, the alarm clock read the wrong time and couldn't be reset (?) and the thermostat LCD letters were worn out, though the climate control worked very well. They are just a miss instead of just a hit.
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TOMOTAKA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

We came from another state for a short trip to Yosemite National Park. Since our flight to SFO arrived late, we called the hotel on the day of check-in to inform them that we would arrive late. The front desk staff was very friendly and helpful. Upon arrival, the staff continued to be kind and accommodating. The hotel, including the guest room, was very clean. Although our stay was short, it was very comfortable. Thank you!
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Tracy
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This property needs a lot of upgrades. The beds, pillows and towels were terrible.
Ariana
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Always awesome. Friendly staff. Parking was under construction but not a problem at all.
queosha
icon-Business
Business
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Cracks throughout the ceilings making it feel unsafe
Number of reviews per page
20
40