Did not the room we booked with three beds. Attendant stormed off when we showed him our booking and left us standing there. Manager came and said this is all we have but at least gave us free parking. Manager refused to accept responsibility and just kept trying to blame hotels.com. Room was old with black mould in bathroom. Great town, horrid hotel.

Hotel was very clean

Gorgeous property- out of a fairy tale private beach, extremely helpful staff, pristine rooms

The hotel is dull throughout the building. Dark colours interior. The building looks lovely from the outside. But old and uncool on the inside. The was a strong ‘sewage’ smell in my room and I had a headache everyday. I didn’t complaint as the Italian service is usually very poor towards foreigners . I stayed quite and enjoyed the view - that’s all worth it … but having said that many others hotels have a great sea view too. It is overpriced for what it offers. There is not even a bar or room services in the offer; no fresh squeezed orange juice at breakfast, the breakfast room has not sea view it is small and hasn’t got a relaxing atmosphere and what I really did not appreciate the most was when I was going to dinner at night and it was 300 metres from the hotel (1 minute driving) the hotel member offered a kind of personal taxi services to drive me at the extra cost of 50 euros … 1 minute driving to the Portofino splendid mare restaurant… I felt robed really ! I paid for it and he asked for another 50 euros to collect me back .. of course I have taken the bus and paid 5 euros for the journey … I felt extraordinary extorted! Never more.

Hotel is in a brilliant location . Fantastic views . We did hire a car , but not needed. Everything within walking distance and a regular bus & boat services to other parts of the area .Secure valet parking €40 per day . Hotel a little tired looking in parts but very clean . Hotel staff were fantastic , really took good care of us & made our trip very special . We would highly recommend .

Andrea and rhe front desk qere exceptionally helpful and friendly and professional; always happy to assiat with requwara ans great at securinf dinner bookings at ahort notice. Would recommend staying here as it has easy access to portofino centre and great sunbathing facilites with a very good reataurant.

The hotel is very convenient with a beautiful view of Portofino. Hotel needs an update, pricey for an old looking hotel.

It was great, probably the best location in Portofino because of the beach and short walk to the village

Everything is excellent except that the bathroom ventilation needs to improve to eliminate the bad smell.

Wonderful hotel with incredible beach access, sun loungers on tiers jutting out over the water, sea views from the rooms, unbelievably delicious food at 2 dining areas overlooking the water, and a wonderful staff. My only thought is that the interior of the hotel itself could use a coat of paint—perhaps something lighter— and a little design refresh. But, truly, it’s really nothing when balanced against all of the positives that make this gem shine. Don’t hesitate—stay here!

What a beautiful hotel, excellent service, excellent location and overall amazing experience. We so enjoyed our beautiful ocean view room with the best view of beautiful Portofino! The amenities, staff, attention to detail, service were all top! We can't thank you enough!

Amazing location just far enough from the tourist center but easy walk to it. Also with easy access to a private, scenic beach. Our second time staying there and would definitely return but wouldn’t recommend dining there.

Staff couldn’t have been more friendly. Wonderful private beech. Great location for walking to Portofino. Hotel is rather run down and tired; very noisy location.

Rude staff

The hotel is very outdated and they need to renovate this hotel. The price does not worth to stay at this hotel however the staff at the hotel is very friendly.

Loved that there is parking. Large rooms, although bathroom a bit small Nice sea view, and very friendly staff

Lovely spot and wonderful staff.

One of Portofino’s finest hotels. Our private, luxurious, high-ceiling, large room with a balcony overlooking the sea was a total treat. A fairy tale. A short stroll to the bay of Portofino where all the action is on the waterfront. The staff were so friendly and kind, they really took great care of us. We hope to return one summer to take advantage of the hotels own private beach.

Great staff. Roberto was very nice and attentive

We had a wonderful stay at Piccolo - excellent staff who went out of their way to assist us with everything and a great location. The private terrace above the bay is a magic spot to relax at after a morning spent in Portofino.