Holiday Inn Express & Suites ASHLAND, an IHG Hotel

Explore Holiday Inn Express & Suites ASHLAND, an IHG Hotel
9.2
Exceptional
From 949 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Traveler Reviews Holiday Inn Express & Suites ASHLAND, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Carey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was the cleanest hotel we have ever stayed at. Our room was very clean! The bedding and linens were clean and smelled like they were just laundered. We loved our pillows and wish we could have kept them! We were surprised when we saw our room had a coffee maker with coffee, a microwave, and a fridge. The lady that checked us in was very sweet. She told us to let her know if we needed anything at all. We have stayed in many hotels. This one surpassed our expectations. Housekeeping works really hard here and it shows. Our family was blessed to be able to rest our heads here for the night!
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Jeffrey
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was amazingly quiet and the staff was extremely helpful.
John
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our room had a shade that would not go up and down, and the power outlets between the beds didn’t work.
Magi
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was easy to get to and pleasant hotel. Liked that it was very quiet for a first floor room.
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very comfortable beds
Joshua
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The night manager was trying so hard to make it right but the property owner should be ashamed at the state of the property. Spend money on the property instead of an automated pancake machine that doesn’t fully cook the pancakes.
Colleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was gtrat
Jasmine
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a great space to enjoy with my teen daughters. Great location for our type of traveling which included a lot of winery visits and traveling further north and back. Staff was friendly and the room was comfortable. The breakfast was a typical continental. It had decent offerings but designed for bulk needs - meaning nothing stood out but nothing was bad.
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Teri
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I wanted two queen beds and was given a handicapped room which is not what I requested. Not sure why this happened. Also toilet runs constantly
Robin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved my stay there I’ll be back!
Deborah
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Janice, the receptionist, was very nice and helpful. The property was nice and seemed fairly new.
Kristin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good size room. Comfortable. Some traffic sounds
Sarah
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Would stay here again!
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Swimming pool and hot tub area was very hot and stuffy, needed more air circulation.
Kimberly
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was nice but noisy as it was next to the gym. A/C was very noisy. Staff was great. Room was clean.
Poornima
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

good place with friendly staff
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property is very modern. Swimming area is too hot. Not really close to shopping area which about 2 miles out.
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We checked in quite late during a road trip, and it was extremely easy and quick. We were in bed asleep within 15 minutes of arrival. The breakfast was great, and we were back on the road by 7:00 the next morning. It was clean, quiet, and exactly what we needed.
Robert
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was spacious and clean. One of the television controls did not work. Bed was a little uncomfortable, mattress was a bit worn. Low water pressure. The reception staff were very pleasant and friendly.
Zhonghua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very helpful,kind, nice, and efficient staff! Great service and clean environment!
Number of reviews per page
20
40