The location is convenient and the staff was very nice. It's dated though, the carpet and furnishings are a bit worn. The building is roasting inside, they ought to use A/C in the common areas. Unfortunately on our first night my daughter went to take a bite of salad and a small green worm like insect crawled out of the end of a piece of parsley. This didn't seem to be common with the food, but it turned her off entirely to the fresh food buffets. Better quality control would be good.

The staff were excellent, especially the manager, Arkin, who helped resolved an issue we had early in our stay.

The beach was sandy and clean. The food varıety was limited but good. The staff was friendly. The nıghtly entertaınment was somewhat average.

Clean room, staff is very helpful, great food, very family-friendly.

Amazing hotel for great price. Food options every night were great and you have 2 pool options as well as beach access. You also have a minibus a 5 min walk away that gets you into Efes centre so you don’t have to take an expensive taxi!

Need more lacto vegetarian options. Would all breads made without eggs. Also more egg free desserts.

The food was always good. FYI the bar only has beer, wine, gin and vodka included. So if you like rum or tequila drinks, you could have to pay. They don’t clean your room automatically, you must request it, or put out the door hanger. I recommend getting the foam Turkish bath. It’s a cool experience. We were there at off- peak season, so it was empty. But I could imagine that when it is summer the place would really come alive with lots of activities. One thing that drove us a little crazy: they played the same 6 minute song on repeat literally the entire time. It was meant to be a “background “ song, but we found it too loud, and so repetitive. It plays nonstop in the restaurant and inside the hotel. The pool plays its own music. If you understand English, the hip hop lyrics were quite inappropriate, but maybe the DJ didn’t understand. Overall it was a good stay, and I agree with the 3 star ranking it has. I was glad that we booked a place outside the busyness of Kusadasi. It’s a short bus or taxi ride to Ephesus or to Kusadasi.

Fantastic hotel and staff

We enjoyed our stay at the resort. The buffet offered many choices and was good.

We had a good time at Richmond Ephesus. It says all inclusive but the cocktails were not included. They had some really nasty ones and the internet was very slow. The staff were helpful.It wasn’t worth the money.

This hotel follows a standard 3 or 4-star concept, making its classification as a 5-star establishment quite difficult to understand. The rooms and interior appear quite dated, and unfortunately, the staff seemed indifferent.

Das Zimmer ist leider vom Personal nicht sauber gemacht worden. Auch die darauffolgenden Tage wurde das Zimmer nicht ausreichend von Schmutz gesäubert. Das Personal im Restaurant ist leider überhaupt nicht ausreichend geschult. Ich habe selbst jahrelang in der Gastronomie gearbeitet. Das Personal im Restaurant arbeitet sehr unsauber und nicht aufmerksam. Beispielsweise ist das Besteck und die Gläser nahezu immer verdreckt und weist Fingerabdrücke auf. Während des Auffräumens def Tische passen die Kellner nicht auf und das benutze Besteck der anderen Gäste berüht den eigenen Teller während das Personal während des Essens den Tisch aufräumt. Weiterhin gibt es Kellner die sich explizit weigern Getränke an den Tisch zu servieren. Es wird immer darauf hinhewiesen, dass man sich selbst die Getränke holen soll. Grundsätzlich hat das Hotel super viel Potential, welches ungenutzt bleibt. Beispielsweise ist der Strand super aber leider dreckig. Viel Müll und Zigarettenstümmel liegen herum. Das Hotel säubert den Strand einfach nicht. Wenn mehr Personal und vor allem geschultes und qualifiziertes Personal eingesetzt werden würde, wären die 5 Sterne auch gerechtfertigt.

This holiday had everything we needed as a 3 generation family. The accommodation, food, entertainment and facilities were excellent. It is a little more dated than som other hotels but that was what really worked for us all. The grounds are beautiful and walking through the gardens was bliss. Really close to the beach and plenty of different areas if you want music, kids fun or peace and quiet. All staff have been friendly, polite and professional. The entertainment and animation team are excellent. They invite to join in and inform you of activities without being pushy or rude. All in all, I would definitely come back and stay again.

clean and wide enough rooms, nice balcony and exceptional view, wide range of fresh food, salad bar is fantastic, if you are a very selective person, you will find your choice to eat, pools and the peach are awesome, entertainment team will never let you get bored, many places for children to enjoy their times, all speak English so easy to communicate, price value is reasonable.

The hotel did not have a good service, the mini bar was not repeated every day, some of the employees had a racial attitude, considering that it was all there, the snacks were very limited, my daughter would stop for several minutes for an ice cream to be served, toothbrushes and toothpaste in the rooms There was no tooth. Calling the reception had no effect on the service process

We had a lovely family trip. Food was great. Staff were hospitable. Facilities were lovely and not too busy.

Beach, garden, swimming pools are very nice. Food quality is good. Particularly the breakfast was excellent! However, there are not many dining options. At time when we visited, there was only buffet open. We had a Senior suite and 2 Standard Single rooms. The suite was nice and spacious, however in the Single rooms there were 2 beds and they were pretty small (removing 1 bed would help to create a little more space, also it's expected to be single anyway). No problems with parking. We enjoyed our stay and I can recommend it.

Nice forba short break

fast check in. nice and friendly staff all over and every were. efficient with a good service. almost 1 hr from Izmir. the room is not so big but wide enough. take see view to get an amazing view. clean. billows need to be improved. bathroom has all needed tools. AC hot and cold is fantastic. swimming pool is wide, nice and clean. the beach is extra amazing. entertainment every night with very efficient teams. amusing. if you travel with children they will never get bored with many places and activities to do. food is an open buffet in the 3 meals. hot. fresh and very delicious. lots of variation. also the spa and the gym. all facilities are nice. no need to go out of this 5 stars resort. frankly. the service we got is higher than the money we paid. I hope they can keep the same level in summer to come back :) my family and myself loved our stay and for sure we will come back again. hopping the hotel will keep this level in all matters.

It was ok as far as all inclusive hotels go. The food was good but choices were the same day after day. Wifi was a bit on/off for the first day but was ok after that.