It was nice to have a full service hotel to rely on amenities, however the towels were terrible, very skimpy And the bathroom floor was very slippery The pool was enjoyable, the lobby was nice. The breakfast bar was good and aplenty. We dined there one evening but the meal was very expensive for not a ton of food.

A very nice, spacious room. The staff is very professional. Excellent breakfast. As a solo traveler, I felt safe and and comfortable.

Excellent breakfast, staff and huge rooms!

Excellent breakfast, staff and huge rooms!

Excellent staff - huge rooms - excellent breakfast!

Ok

Excellent breakfast, lovely service.

I stayed in this hotel for 5 nights. Overall, it was clean, but it felt a little run-down and could definitely benefit from some updating. Unfortunately, my room overlooked the tram stop, which made it quite noisy, especially early in the morning and late at night. Housekeeping also needs improvement. Dirty dishes were left on the floor outside my room, and although I reported them to reception, they weren’t removed until the following morning. In addition, the front entrance of the hotel could do with being swept more regularly, as it didn’t create the best first impression. While the hotel was generally clean, better maintenance and attention to detail would make for a much more pleasant stay.

Fabulous bathroom. Great location.

Excellent breakfast and great location

Hotel was clean and the rooms were spacious. The wifi was very poor.

Our staying was trully amazing. The staff was very helpful and efficient. We ordered food a few times and it was really tasty. It was my wife's birthday and they also gave her a pice of cake and chocolates as a kind gift. The hotel also provided a cot and linen for our baby. The room was spacious and well maintened, room service very polite and check on us if we needed that. Location is amazing, short walk to the biggest park in Warsaw. The whole experience was running very well.

Clean hotel, great breakfast!

The air conditioning is non existent, we couldn't get the room below 25°C (despite complaining and them looking at it). We found out on the last night you could open a small window though that helped, just made it very noisy. The Executive Lounge is a little odd. They don't offer breakfast, and it doesn't open until 10am, then thru just have biscuits, coffee and soft drinks during the day. The evening social is pretty good, but the lounge shuts at 9pm. This was the quietest lounge we have ever seen (sometimes we were the only ones in there for the social). I wouldn't bother with it again, it isn't worth the extra cost for the tiny service you get.

Great experience and the staff friendly.

Hotel is very modern and comfortable. Rooms are spacious and staff friendly. Breakfast is great. We had a nice stay.

The hotel is lovely and grand, with a great bar. The staff at the bar were phenomenal! The rooms could do with w little bit of renovating/ redecorating. There was no real issues but I really didn’t like that the wardrobe was in the bathroom. This was a problem because clothes were in a steamy bathroom. And when one person was having a shower, the other one couldn’t be getting ready. Otherwise - all good and a great location!

The room was very spacious with a lonely big double brd. It was very clean and dressing goens were provided. The spa and swimming pool facilities was fab. It was great to get a free breakfast for my silver hotels.com membership. The breakfast was so tasty with a great selection to choose from.

Our stay was exelent expirience swimimg pool, gym, restaurant, and staff was on top 5+

It was okay experience but the AC temperature in the room was not right and set to 27C. We complained 3 times , eventually they did changed the room but it was awful at night as the temperature stayed at 25C and couldn’t adjust to low any further. Apart from that breakfast was good and swimming pool and sauna was good too.