The woman who checked us into the hotel could not have been more unfriendly. She was surly. We had exactly one towel in our room and did not receive any benefits from our status. When we left, there was a demonstration in the area and we could not locate transportation. We asked the bellhop for advice and he said he could not help us. Our uber driver told us how to get out of the impacted area. The bellhop was too busy talking to his friend. Overall terrible service except for the pool. The pool was not well kept. The deck was a liability with missing boards.