The hotel in city center was in a great location, modern and clean! The staff at checkin was also fantastic, with great recommendations. Parking in underground lot nearby was very easy. Only negative was outdoor rooftop jacuzzi was small, we waited for others to leave before there was space. Very cool to be on the rooftop!

Excellent hotel in a great location.

Hotel was great, clean, nice breakfast, friendly staff. Hot tub in the snow was beautiful and great location. Pillows were awful and bobbly so if they had better pillows would have given 5 stars.

Receptionist was super.

Staff were fantastic, the guy on the front desk especially so (can't remember his name unfortunately). Lovely hotel, lovely room just a shame we only had 1 night.

Lower than expectations for a 4 star hotel. Average rooms, phones didn’t work, patchy wifi, staff weren’t very helpful. Minor point but no conditioner in bathrooms (even when we asked). The spa pool was cold.

Lovely place. wonderful pool & hot tub

Great pool and spa are

Great location!!

Our room was spotless and the service was great.

Very kind staff and wonderful breakfast. Also near to downtown.

Everything was great here. The staff was lovely, kind and helpful. Katarina at the reception was welcoming and Nena helped us whenever we asked for room refills of coffee, toilet paper, towels. The whirlpool was the perfect temperature and the view was very pretty.

Breakfast was delicious. Huge variety of food.

Yes

O love it

Wish hot tub was hot. Nothing available in morning except pool. The sauna and steam room and hot tub were not available. Luckily I went the night before. Everything else great

Good Breakfast. Rooms lovely. Within 10min walk of main train station. Roof top hot tub and sauna faciliies.

Amazing and very kind service. Wonderful room and breakfest!!! We love it!

I would’ve stayed here for several nights had my itinerary accommodated it. Nice rooms, good breakfast, friendly, pleasant staff.

Great place to stay in Innsbruck.