Overall Ratings & Reviews Super 8 by Wyndham McHenry/Fox Lake Area

The “Motel 8” needs lots of renovations

Upon arrival the bedding had blood and other fluids on the bedding. Hotel refuses to refund. Unacceptable

Young lady at the front desk was very very helpful

When we got there, there was nobody working at the counter rang the bell several times finally asked an individual that was sitting in the lobby. They were part of the cleaning staff they had to go and get the manager to get us to our room once we got in a room, odor the stains on all of the sheets and pillowcases the dog next-door barking in the room across the hall we got moved to another room which had even a stronger odor sheets, not clean curtains hanging off. We grabbed our stuff and we left. We refused to stay there and now we are trying to get reimbursement And that looks like it’s gonna be a complete loss.

Noisy tv did not work, sheets were old and worn

Room smelled like Cigarette who ever cleaned it did no bother to spray anything to get out the Smell!!!!

My top comforter and all my pillow cases had brown stains in various places. When I asked for a new sheet the guy at the front got it for me but seemed very unconcerned about the uncleanliness and told me I’d have to remake the bed myself. When I pulled the comforter off I saw that the blanket had a whole area towards the bottom that was white and crusty. The hallways and room generally smelled like cheap cleaning products and cigarettes. Pictures were VERY misleading; this property wasn’t nearly as nice as the highly edited photos lead you to believe.

Everything was clean. Bed is on a metal platform so when you sit on it or get into bed it sounds like hitting a filing cabinet loudly. Walls are super thin. Can’t walk to town because the sidewalk is incomplete.

Dirty. Noisy smells etc etc

Oh why should i day anyything. Nothing is ever done. We get AI generatated answers this place bad bed thin towels tub way too high to be call handicap assicsleable the hvac filter was plugged with fuzz and filth.

I decided to pay more for the hot tub and other amenities, however the microwave was broken and the fridge froze my food. I did enjoy the hot tub :) I was also looking forward to the breakfast. Yet only cereal and waffles were offered and the orange juice was out. One last thing, my room wasn't cleaned. I obviously can do that myself, but was looking forward to that. I did like to view from my window.

Enjoy my stay one night was quiet clean

Quick booking communication once booking is submitted

Property tried charging me more than reservation. They wanted cash payment only. Canceled my reservation and paid cash but would not give receipt. Please contact management prior to any email reply that you would send me

Friendly staff

Parking lot in back full of beer cans

Friendly staff

The room was old smelling of cigarettes. The microwave in the room was missing the door. The smike detector in the room was haning from ceiling with scotch tape. The hot tub in the room was actually a jacuzzi bathtub. Scotch tape holding the panels together in the front of tub. The jets on the tub were dirty and yellow. The front desk staff acted as if we spoke no english when we inquired about restaurants in the area. The morning continental breakfast had 1 slice of white bread only. No batter for waffles. No juices. No waters. The coffee was so thick it was undrinkable. I took pictures of everything to orive these statements. Oh and they hadno extra towels.

There was puke/blood or some fluid on the walls and ceiling and the bedframe. No blanket just sheets, no water for drinking.

This time I got a shower head & Not a shower hose , very clean & save surroundings