Overall Ratings & Reviews Enclave Hotel & Suites Orlando, a staySky Hotel & Resort

This was the second time staying at the enclave after previously staying 8 years ago. This time round it was an awful experience. The room had constant problems - the hairdryer did not work, the balcony door would not close or lock, the drain to the sink was blocked, the bed was broken. We found cockroaches in our room some days after coming back from the Disney parks. The floor our room was on was also used by people as apartments and you frequently had the smell of cannabis walking to our room. After complaining to staff about some of these problems they explained they will look into it the next day and nothing happened. I would not recommend staying here which is a shame because from a location perspective it is fantastic for universal and Disney.

The hotel was old and dated. However, there was no service in the entire week we were there. We stopped at office on day 5 to get fresh towels. On day 6 we stopped again to get toilet paper and were given a hassle. On day 6, fresh towels and sheets were delivered, but old towels were not taken away. There was a message light blinking on the phone but when I pressed the only button and got the front desk. They told me to use the message button to tetrieve despite me telling them there wasnt one.

Spacious rooms , a lovely view from our room , the location of the hotel is good .

Dated rooms, but clean. Really nice balcony. My one issue, room service entered and and worked the room without consent. Management was apologetic and it did not appear to happen again. I'd probably stay there again, but honestly would probably stay somewhere slightly more expensive and up to date

The pool area was nice, but the lounge chairs need cushions and they don't offer towels for the pool. Room was very dated and needs upgrades. The A/C could also be upgraded as it was humid in the room.

Great stay in a suite, nicely renovated but the walls were peeling a bit. I also couldn't figure out how to use the stove LOL.

Good sized room and comfortable bed... a little aged but holding up well,

Friendly staff cleanisyness and quietness

The room was clean, very quiet and comfortable. The location was amazing, really close to the international drive, so you could be at the orlando premium outlet and universal studios in less than 10 minutes. Disney was a littlet bit far, but in less than 30 minutes (depending on the traffic).

Good Location, there was no Ice machine in the complex, and the staff looked like they didn't matter. Access from the pool to the lobby is tricky

The property design and interiors is very outdated!

Horrible experience. A lot bunch old stuffs and the hall and apartment smells mold.

Definitely will return.

Great location

I liked the indoor hot tub, value for 2 bedroom 2 bathroom suite. I didn't like that the bedroom door is not aligned to close easily. You have to lift it up and in in order for the door to close. Also the hot and cold water knob is reversed. You need to put it on cold water to get hot water and vice versa

Did not stay

Reasonably priced for a weekend. There was a nice kitchenette in the room which was convenient but our sheets were not changed during the entire stay nor spare towels provided for the pool. We were told to use our room towels which was disappointing service.

Está buena la propiedad lo que tienen que remodelarla las muebles están muy malos

The very bad customer service I tried to make several calls to get my deposit back and they could never help me I'm still waiting for my deposit back

The 3 pool staff