Overall Ratings & Reviews MainStay Suites Greenville Airport

Was a great stay

Property was clean, front desk agent Brianna very professional and welcoming. Will book at this property in the future.

The room was gross. Sink stopped up, room smelled like smoke (now all of our clothes smelled like a smoke bomb), windows filthy, and when we lifted the mattress to check for bedbugs (as we always do anywhere we stay), someone’s flannel robe was under the mattress. Do not recommend and will not stay at an extended stay location in the future, will pay more to feel like I can REST comfortably and not feel just dirty and icky in a cheap hotel.

Pretty clean

I was put in a room that had not been cleaned- the front desk mailbox was full and could not be reached. The linens in the new room didn’t smell clean. Scrambled eggs were cold but the coffee was good.

Room had a strong smell that did not smell good. fairly clean other than smell. the air in my room also did not work. right next to interstate so definitely loud throughout the night

This is a horrible place to stay they have rats and bad attitude the owner is rude and management is awful they have a very racist staff team rats are running around the hotel literally I suggest you go somewhere else do not waste your time or money !!!!!!!RUN

Room was clean but had a smell,spray room but still smelled like sewer Have stayed here before and didn't have the smell

Nice property, rural feel in the city. Great staff and supervisor. Very helpful. Nicely appointed suite.

I killed a cockroach on the carpet upon entering. There was lots of traffic noise all night as close to interstate.

Room had roaches smell super bad

Economical option! Main area of hotel nice, room had broken dishwasher and I’ll repaired sink. Housekeeping and front desk were responsive.

This was an average property. I stayed on the 2nd floor and it smelled like stale cigarettes. Old carpet, rooms could use renovating. There was a stain on the sheets.

Mini Kitchen, Couch & Sleeping Alcove

Cockroaches. TV didn't work. USB port didn't work

There was no room available so, I can't review.

Excellent

Our stay was fine, the noise from the interstate was annoying the first night but we got used to it.

I had to change my room 4 times, I requested that my room be cleaned and that not be done. When I left on day 4 I had four days of towels, wash clothes and other rags left on the floor and my trash was never emptied! Oh this was the best part roaches upon my arrival and on my second day in the morning in my 2nd room. No signs that you must bring your used laundry to the front desk to receive new ones nor about you must put your own trash out at the end of a hallway. My third room had some type of particles on the vent system. The window seals had old dead bugs and I had to ask that it be cleaned up, this was the fourth room that I had to move to. This was by far the worst experience I’ve ever had in my life! This place of business have to do better with customer and room service!

The accommodation were ok, but, There was a nut missing from the toilet seat and it was flopping around, the garbage disposal didn’t work and the kitchen sink did not drain properly, the fridge was not cooling to an adequate temperature.