No offer of help with luggage (2 disabled guests) and the lifts often open not level (dangerous step).
The rooms have no coffee/tea which I think is unheard of in a 4 star hotel…. and the wifi was terribly slow and cut off all the time…. I ended up just buying an unlimited 1 week data sim!
The breakfast was fine except they don’t separate the pork/bacon products from everything wlse for vegetarians, Muslims, vegans e.t.c…
Swimming pool was always too busy to use, I was told I had to book a time??? Plus it smelled bar which put me off going in the end.
Definitely not 4 star, more like 2-3 star at best…. I’d never go back for the price I paid.