Overall Ratings & Reviews Hampton Inn and Suites Arlington Crystal City DCA

There for 3 nights with 2 dogs while work was being done at home and we had a great stay. The staff was terrific, the room was clean and spacious and in/out parking was super convenient.

Only problem with this property was only 1 of 2 elevators was functioning. Arrived Thursday, departed Saturday and while the broken elevator was blocked off, never saw it being worked on. it was a busy weekend in DC with Beteran and Pride parades , and there was a group of high school musicians staying there as well, hauling heavy instruments down stairs. Lines for guests were so long housekeeping could not even get started on turning rooms.

Room was clean and workers were kind.

I like the staff always ready to help. I would have the breakfast starting at 5:00 am because I usually have to be at the airport by 6:30 so I was not sable to have breakfast but besides that everything was good. I had dinner right next door so everything was good.

Clean the elevators did not work and we’re slow

Excellent staff who care about their guests

One of the hotels two elevators was out of use the entire time of our stay. This created a safety concern. In addition the local community had construction/ street repair issues creating dust and noise. Although the latter was not in the control of the hotel, it added to the poor experience

Hotel was ok. Tons of construction going on. One elevator was out all week, and when you’re on the 10th floor, there was a LOT of waiting. Was disappointed that even though we stayed 4 nights, there was no towel refresh, or coffee refill. Most hotels have cut back on housekeeping, but this seemed extra stingy.

Had a great stay. Place was clean, organized, and in an area that was quiet.

Elevators out of order during stsy

Stay was good! Elevators stopped working for a while, would hope they included parking with the stay!

Easy walk to metro rail, Good included breakfast, and restaurants within walking distance.

The rooms and hotel were nice but I found it very unsafe One elevator was out of order the entire time which made the wait extremely long at times. The door to the stairs was outside of the building and was not locked. Anyone from the street could come into the building as you didn’t need a key for the elevator if to get in a floor from the stairs.

Will not recommend this place

I lovedddddd the over night stay for a girls trip to see Katt Williams this past weekend at Hilton Hampton Inn and we thoroughly enjoyed ourselves. Pros: check in was pretty quick, nice and clean lobby and rooms, beds feel fantastic, rooms are nice and spacious, loved the shower (so much i am ordering the shower head), nice views and I enjoyed the options for breakfast. Cons: parking is pricy and difficult especially since it scraped my paint for how compact the spaces were, a little more room for us to dine for breakfast, other than that the place is perfect!

Good location

Property did not appear as advertised

The customer service from everyone was exceptional. We had a great experience

Ok

Great location for visiting DC