Overall Ratings & Reviews SpringHill Suites Pensacola Beach

Absolutely wonderful!!!

outstanding place to stay on pensacola beach affordable

Will always come back!

Excellent staff! Shout out to Laurie at the Tiki Bar

We love it here- this is our third stay and we will definitely be back! Also, the lady at the front desk was incredibly nice and accommodating!

Staff was great! Sparkling clean and the staff works hard to keep all areas amazing. Pool was great. Breakfast was nice and staff kept it stocked and clean

We have gone twice now and definitely will be back for a third time.

Very nice hotel at a great price. The staff was very friendly and courteous. Heated pools, splash pad and plenty of other stuff for kids to do. Close to main Pensacola area

Locations is good but service is ok

Clean. Good free breakfast. Conveniently located.

Hidden GEM forsure... We will be back!

Very nice and clean property

As someone who relies on reviews, I try to share important information that may impact others’ decisions as reviews can affect the choices I make. And, just maybe, the hotel will improve some things. The property and staff were lovely and clean. Our pool view room was great (unfortunately, we had terrible weather so spent almost no time on our balcony) and roomy, as well as nicely appointed. LOVE the dark, full coverage curtains and breakfast options. However, the bed is one of the most uncomfortable mattresses I’ve ever slept on. It was insanely stiff. Lying on my back to watch TV (the living room didn’t work) would start bothering my back within minutes. I woke up all night long, both nights, having to adjust positions and trying to get comfortable. There was an initial “sinking in” that I thought was the start of a comfortable bed, until I realized I sank into what felt like a literal board. I’ve never understood bad mattresses in a hotel—it’s literally what people are staying there for. My back hurt all day after each night of sleeping there. (For reference, I’m a 5’6” curvy, athletic female, 125-130 pounds, and I like a medium/medium-plush mattress. I sleep on a Purple at home.) The water pressure constantly fluctuated—both in the shower and sink. Also, our TV in the living area didn’t work except power on/off, 1 channel, and volume. Didn’t want to be bothered calling someone. Overall, I can never stay here again just because of how uncomfortable the bed was!!

We enjoyed our stay. The breakfast was a good start to the day. Pools were fantastic.

Beautiful hotel

The room was clean and modern. The staff was friendly. The heated pool and hot tub was nice on a cold winter day. The only thing that was missing was hot tea availability with the coffee. The refrigerator in the room was very small.

Very clean, friendly staff. Easy beach access. Roads leading to the facility in horrible condition due to construction so approach with care.

Found Spring Hill Suites an excellent hotel. Room was lovely & spacious, reception staff very welcoming & efficient & location great. We were so pleased that we booked again for our return trip.

The staff was very accommodating and friendly

Everything