Easy check in. Room was clean with essentials provided. Perfect location!

Friendly and helpful staff. Clean rooms close to all the city centre amenities. Good buffet breakfast.

This is our go to place in Leeds. Can’t fault anything about this hotel. Very close to train station. Comfortable rooms and helpful staff. Would recommend 100%

Room was wonderful. Always clean. Stayed many times.

Great thank you lovely room. Reception said hotel policy was they couldn’t sterilise my baby’s bottles, which was a bit difficult to do. So not great with newborns/infants. As no microwave in the room or for use anywhere else. But overall good stay

Excellent staff Near shopping centre Excellent breakfast

Fantastic hotel

Excellent hotel in a central part of Leeds with the main shopping within 10mins walk. Rooms were good sized; staff were excellent and always responsive and breakfast was very good

.

Rooms were quite good and neat.

From start to finish, everything was excellent. Check-in was smooth, and the lady at reception was genuinely lovely and very helpful. The hotel’s location is extremely convenient, within walking distance of most attractions and shopping centres. We would definitely stay here again.

Clean room, Good breakfast.

Very helpful lovely staff from check in to cleaners and breakfast staff, all lovely Third time staying and will be back in new year, it is very convenient, for lots if reasons

Great location, clean, bar & breakfast area are really nice with a good choice of food for adults and children. Big shout out to the bar/restaurant staff who went above and beyond and created a lovely birthday desert for my Dad. We had a great weekend away, thank you Novotel.

Great location, a five minute walk to the train station and 5-10 minutes from shopping and dining in Leeds. Check in was great - our room was spotless and very comfortable. Maybe a few more milks for a morning/evening cuppa. Happy hour in the bar (actually 4 hours) was a nice touch. Can't fault anything and will be returning for sure.

Great staff

Staff were all lovely and really helpful

Dated rooms with bathroom that smells of drains and toilet that smells of urine.

Staff were great, room was clean but did not live up to superior room expectations. Requested a bath but the temperature of the bath water was luke warm at best and could not find any instructions to increase the temperature. We have used this hotel before and this is the reason we booked again and asked for a superior room but the room did not live up to spectations.

Excellent location and staff all very friendly and helpful. Check-in process was so simple and quick. Underground car park is ideal and was £18 for 24 hours. Hotel bar (Soap Factory) was very nice and the restaurant looked good. Rooms are nice and would most definitely stay again.