Overall Ratings & Reviews Metropolitan Palace

Jad and Sara were so helpful beyond their duties, the entire staff we're so pleasant and friendly. Happy to have visited again after all these years to an even higher standard

Staff members are really good and nice people , MANUELLA , NICHOLA, Fady

I love the staff specially ali my bold twin thwre all amazing thank u

Staff are very courteous and very nice, restaurant breakfast staff are extremely nice and the manager. Had issue with room and was resolved but response time is very slow to any request

Beautiful hotel and very polite staff

Very nice location, and a beautiful view. Clean, and organized. The best part of it was the people very professional staff, polite and helpful.

wonderful stay we enjoyed it fully

Perfect for a quick visit

The front desk staff particularly Janaa & Rebeca were very helpful in our needs during our stay in the hotel especially securing tickets for a musical show of Caracalla . Also Charbil & Hassan the concierge were excellent. The Hotel was very clean, safe and in a convenient location of Beirut.

DO NOT COME TO THIS PLACE !! very bad wifi services and terrible food service. I stayed for three days only, each morning the breakfast is either late, not what you ordered or not well cooked. Staff who came to the room are really careless and have no sense of responsibility or hospitality.

The hotel is excellent - I booked it to a friend and he found it a great experience

Nice look old but. Nice location for my Business near mall

Friendly Staff , Understand customers needs Late checkout Excellent Location

The hotel is in an good condition for a 5 star hotel, but the design and furniture are very outdated. The parking is owned by a third party company, so you're not allowed to park your own car, you have to give it to the valet or park on the street, when I spoke to the front desk about it, the lady started bragging about how she went around the world's hotels and it's always like that, you're never allowed to use the hotel's parking in any hotel. We only had one towel for 2 people, I had to call 3 times for them to finally send me a towel 45mins later. No one the help by the pool, no bartender, not even towel service.

The parking was over priced while it was supposed to be free

Very friendly staff

Good Location Candle light bar is nice Friendly atmosphere

Beautiful hotel, not all the staff are up to our expectations!

Room service was not fast & proper. They didn't get me the full order from the first time. And it took them a long time to send the rest of my breakfast.

Client service very poor. Location not ideal especially if you have to go to the other side of town or Cory center. Way overpriced for what you get.