Very comfortable room, beautiful view, excellent food, helpful staff, great location.

Unfortunately, lower quality than NH Collection's 4-star hotels I've experienced. Feedback for improvement goes for (1) garage and parking assistance, (2) shower, (3) breakfast and (4) staff attentiveness at reception. The staff should improve support for guests arriving by car, regarding directions, access control, parking assistance and luggage unloading. I talked to someone through the interfone when arriving, but there was no one in the garage to assist as it is very tight and was almost full. My partner was at the reception and was told someone would come down to help with luggage, but no one appeared (garage has only 2 levels). As a minor issue, at checkout, I paid the parking ticket but it was denied at the exit. Someone from the parking assistance released me after I showed the receipt for the payment, but it seemed a recurrent issue. Shower must be changed for better water volume and positioning. Breakfast is definitely not a 4-star. I felt sorry for the scrambled eggs, they looked so tired and joined forces forming blocks trying to survive amid raising tides from some kind of cooking water.

Very noisy room The wind was blowing

Lovely location and staff were very helpful and friendly

Great service

Great location and all the staff were very helpful.

Breakfast buffet was quite varied and delicious. We could walk most places from the hotel. Room was perfect and staff were delightful.

My favorite in Genoa

Best location!

Clean room, front desk staff and location.

Close to the water. Great!

Nice room, close to everything. Lobby is over-perfumed

Waterfront area. Very nice rooms!

Perfect!

Nice property, staff is great and location close to many areas of interest.

**WARNING** Watch out for fake parking attendants patrolling the parking area. Ignore them and report them to the police or hotel staff. Also, parking is charged to your room so get a new ticket from the reception if you leave the area don't pay separately. Other than that the hotel was great

Clean room

The staff were all really helpful

Excellent location right next to the marina and across from the main walking area of Genova. Accomodating staff and excellent appointed rooms.

Standard stay at standard hotel on the port frontage. Identified by gaudy pink painted building besides the faux pirate tall ship in case you’re looking. Very comfortable bed but tech in room and bathroom quite dated and not modern. Breakfast priced above €30 is a no go when you can eat out at wonderful cafés for a fraction. Assume they don’t want you to eat there