Mehdi
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
the breakfast was not special. There was a lot of noise a group of children ran early in the mornings at 7:00 and then at night until 01:00 in the corridor and screamed and made a lot of anarchy. I spoke to the staff at the reception one morning and complained but he was inconsiderate and replied that the rules in Germany are between 22:00 and 06:00 people can move freely and I replied in their homes but not in the hotels where you pay for your stay to have peace and quiet. and later during the night at 01:00 when it was so noisy I spoke to another person at the reception who was more understanding and he followed up with me and spoke to the person in charge of the children.As for the blankets they were so small that it barely fits for small children we were almost uncovered during the nights and you could not get heat from the elements which was bad.
unfortunately the service was worse now than before.
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