Unfortunately this wasn’t a great experience. WiFi went down completely from 5pm and didn’t get fixed so couldn’t work from room. The usb charger wall socket was broken and the only plug socket was too close to the desk surface to be able to plug in a usb adapter. No tv remote, reception did give me a spare but that didn’t work. 2nd one did and as the wifi was down it was a last resort. I’d also suggest soft close doors along the hallway as they’re placed every 5 rooms and makes a racket all night through.

Clean and very comfortable

This hotel is need of renovation. Some guest were cooking in their room as you can smell the food.

The communal areas smelt terrible. The room and bathroom didn’t feel clean and the bathroom tiles were chipped. It was a place to get our head down.

Great

Useful if you need to be close to food and just off M40. However, the hotel itself is run down, dirty and the room had a bad smell. Little things like the battery cover for the remote was missing, very dangerous if travelling with small children. I had to dig the plug out of the sink, the hairdryer didn’t heat up, a beetle flew into my head when I was reading, the bedside lamps didn’t work. The key card didn’t work, so another was going to be made and brought to the room, I waited for this to arrive for 15/20 mins, in the end I went to collect it myself. Staff were all serving at the bar which is also reception (not a good family environment). The towels were clean, bedding looked clean. Still would not stay here again.

The evening meal and breakfast were good, but the room lacked shower gel, tissues and glasses. Discovering this at 10 o'clock pm is not helpful. This lack of toiletries, for a motorway services is not helpful to a weary traveller. The TV remote switched on ok but we could not turn it off.

Paid for a family room with Air conditioning but that wasnt offered. Terrible

Waited 25mins for food, steak and ale pie only to find it luke warn droppped rhe gravey in to warm it up. Didnt want tomwait any longer for food or have the heart to tell the stadf how bad it was... Wont.be staying at the Ramada again that for sure....

Y

We stayed for two nights, window sills in the corridors were covered in dust. It was grubby, the room was smelly. The room wasn’t serviced, the full bin was not emptied - very disappointing! Will not be using Ramada in the future!!

Good

The room had no air con and was boiling You even had to pay for parking to stay there .. it felt very average

This hotel is very basic you would get better rooms at travelodge and the rooms could do with a refurbish. The executive rooms are also very sparse and basic

Good stay no complaints and did exactly what we wanted from the stay

Great

Excellent service, nice rooms. Only gripe is Starbucks. Only coffee in the area. Lousy coffee, Lousy brand and the most expensive I've ever had

The hotel is located in a good area but it needs renovation. The curtains are old and looked like it had seen better days. The staff are unfriendly, they do not interact with customers and I believe they need training on how to respond to situations. Terrible time. I didn’t enjoy my stay.

Everything was good. We had a dreadful smell coming up the drains in our room but this was soon resolved. We chose to have breakfast included which wss a massive mistake. As we entered the restaurant every table was full of dirty used breakfast dishes. We were approached by a staff member, who, instead of talking us through what was available her first words were " do you want fried or scrambled egg". We hadn't even found a clean plate at this stage. Fast forward to our cooked breakfast i requested scrsmbled egg. The man in kitchen scraped something from a dish in the kitchen and put it in the microwave. It came steaming, which was a bonus as everything else was cold, however i could have bounced it around the floor, it was like rubber. This experience put a real downer on what was a good stay.

Great hotel, very quiet, clean, spacious, and the location is great.