Overall Ratings & Reviews The Pines Lodge, A RockResort

Friendly staff.

Beautiful property! I love the pool and hot tub and the room and lobby were very nice

A great location. Close enough to walk to restaurants and shopping but feels very remote and quiet. Great beds! Staff is extremely friendly.

The accommodations were impeccably maintained, elegantly furnished, and exceptionally comfortable, providing a perfect retreat after a day of exploring the beautiful surroundings. The attention to detail in room amenities and the breathtaking views of the Colorado landscape greatly enhanced my overall enjoyment.

Very clean and pristine property. We will stay here again

Great stay everyone was nice

Very nice

Clean townhome, courteous staff. Easy to get to attractions.

Very nice, well-kept property with spacious rooms. Location is not easy walking distance to main shopping and restaurant area of Beaver Creek.

This property is beautiful and so was our suite. We got off season rates, so truly cannot complain. My only suggestion to the hotel would be to be more prepared for emergencies. The power in the county went out for 2 hours and we were kind of stuck at the highest floor with no way to get any help except by calling via cell phone with whatever charge was left. Even the key cards didn’t work to get out of the stairway. Besides this, an excellent stay. Loved the well heated pool and the view from it.

The buffet breakfast was lovely, as was the heated pool and hot tub. I will definitely be back!

Comprehensively high standard of service

Great property!!! Comfortable beds and will be back again

Great location. Easy to ski in ski out and get to the village. Very clean and loved the amenities.

The Pines Lodge was close to the lifts, we had a spacious room, the hot tub and pool were great, storing skis was easy, and dinner at Grouse Mountain Grill was really good!

The beds in the room were uncomfortable and mattresses need to be changed. Plenty of towels and the bathrooms were nice.

Staff is fantastic. Facility is definitely 4 Star. It’s not a Four Seasons but it was much better than the Ritz.

We were only there one night but it was nice and easy to get in and out.

Im not one to leave teviewd but this time i had to. Our corner suite was right above thre front door. Every morning by 8 trucks would pull up and for an hour all you hear is reverse beeping of the trucks and loud noises . You cant control the room temptetute so if youre hot open the windows and hope you get it right . Walked in and out of the front door over a dozen times and no one talks to you or greets you.everyonr looks upset . The phone has a button for guest services but you have to leave a message but the concierge button works and they answer but if you go to the lobby and ask for a concierge they dont have one. And to top it off when we checked out i wanted a person to ask how our stay was so i can just let them know the things that we noticed but nope , just a balance due and have a good day.

We have been visiting pines lodge regularly since 1998 for ten to fourteen days every March. Like the location, food and the large corner rooms. The last years the hotel is starting to fall behind in maintenance and upkeep. Last year major issues with elevators and heating. This year we had real issues with hot water. The manager did everything she could but the place start to be in need of major refurbishment and upgrade.