Overall Ratings & Reviews Sunscape Dominicus La Romana - All Inclusive

Very satisfied with the service. Everyone is very talkable, especially the massage girls in room 3 and the boys and girls from the dance class. I loved it. Thank you.

In our room, the sink with sticky and the air was it was dripping down. We had to call maintenance. The tub was Glass was hitting each other like it was gonna break so I called down and they came up to repair it and my refrigerator didn’t have a bar across so you open enough if you put something there, things will fall out. I was not pleased with the place. No, I never go back and needs a lot of updates. they was not very friendly there was two people, though that I can go to and get the help that I need that was Lewis at the front desk and they call this young lady name machine she worked there did a lot of different activities. She was great.

I stayed 4 nights and 5 days and my room was cleaned once and that me counting a towel change and the bed made on the day before I checked out

Excellent service, lovely entertainment! Specially la Makina, super friendly and very dinamic.

We had a great time with our two daughters at Sunscape in May 2025. The food was great, I was a bit worried after reading all the negative reviews, which is the only reason why I wanted to leave a positive review as I thought they were unfair. all of the food in the Buffet and the two restaurants- tiki taco and Chopsticks was excellent, the food that they cooked on the beach tasted great as well. the property is very very clean and taken care of. The Staff was very pleasant and attentive, all of us do speak Spanish, so I’m not sure how it is for non-Spanish people. The kids amenities- the water slides, the playground and the kids club are awesome. The kids club had many fun activities and our daughter loved going there. The only downiside was that the beach does have rocks, plenty of them. So you will definitely need water shoes. You don’t be able to swim without them and it wouldn’t be safe. You can also walk to the Dreams with is 5 min away and se there, there are 0 rocks on their side. For me it didn’t matter that much, my husband was very bothered by the rocks. However, overall the hotel and the experience was great.

No me gusto para nada las piedras que tenia la playa que tenias q tener muchisimo cuidado para entrar, los niños no podian ingresar solos, deberian sacarlas porque perjudica la estadia muchisimo. Eso arruina la belleza de la playa. El entretenimiento que ofrecian a diario era muy bueno y con muchisima buena onda. La organizacion a la hora de la cena era bastante tediosa, ya que muchos dias no podiamos comer en ningun resto porque no habia lugar y entiendo q deberia estar preparado para todos los huespedes.

Family of eight ,Very noisy at night with local people coming for the weekend, Long way at the main pool to get a drink, but in the lobby tap shelf drinks👍. Beach with a lot of rocks in the water I would recommend to go to the right, 5 min walking distance thru the local beach store to get to super nice 🏖️ beach 🏝️ and smoke a good cigar. Seven of us got stomach aches possible from food.I will recommend to visit isla Saona with catamaran boat.

Beautiful property- F&B beyond TERRIBLE

muy buena la atención de las personas, ademas no se de desesperan por la propina (como pasa en otros hoteles de dominicana). El personal de seguridad muy atento a todo. La comida buena y variada. Muy entretenido los eventos que arman durante todo el día. La bebidas no es un fuerte del hotel, las gaseosas no tienen gas ni buen sabor, las sirven con poco hielo por mas que les pidas hielo extra. La limpieza de las habitaciones es excelente, no asi la del resto del lugar. Por ejemplo, usan el mismo trapo para limpiar todo, desde las mesas hasta el interior de las maquinas y utensilios de cocina o barra. Lo mas desagradable es ver al personal de cocina que va al baño con el delantal de cocinar, no se lo retira para ir al baño.

It was great

Had a great time, happy with room and food!

I loved the sunclub adults only so relaxing, staff on that end were all amazing !

Great all inclusive!! The staff were amazing and they put so much effort into making sure guests were having a good time. This is a must stay if you have kids, larger group, want to have things to do all the time. If you want a quiet vacation maybe a different/smaller resort would suffice but that being said my gf and I left feeling rested and happy.

One Restaurante the service was very bad

Todo me encantó su gente su comida la habitación todo. Saludos y gracias inmensas Julia comedor 12 rosas,Kisairis,denise fronk service, Kevin y Kenia y se me quedaron muchos más que me hicieron mis vacaciones excelente. Los amo y claro que vuelvo y también los recomiendo 😃

Super good

I really enjoyed the hospitality. The Dominicans are very friendly, proud people. I enjoyed their interactions with me. The landscaping and the beach were beautiful. The restaurants served appetizing, delicious meals. The only downfall were the rooms. They were dull, no pictures on the walls. No storage for clothing, so I had to live out of the suitcase. Also, no hooks or towel rods in the bathroom as I don't mind reusing a towel once.

Ocean view swim out room was spectacular. We had a better time in our room than around the rest of the resort. Beautiful resort. Service is very hot or miss. I would not go back because the of the food selection.

They treated me like a princess in this Solo trip. I loved it and will come back for sure. I do recommend paying for the sun club so you can be away from kids if desired. Thank you ❤️ Maria, Julio, Santo, Maria- and everyone else who were around for anything I needed. Pizza parlor opens until 1am so you can avoid the crowd and have a quiet dinner with the workers who are always friendly. Loved this place.

I didn’t like how the resort gave a hard time before helping. I had to tell the staff there several times I paid too much money to come there for them to not want to be more helpful. The balcony doors to the rooms didn’t lock. The internet was HORRIBLE‼️ The restaurants weren’t open for lunch. House keeping didn’t want to give wash clothes. The rooms didnt supply toothpaste. The kitchen looked like it needed work done to it. The refrigerator in the kitchen was a mini frig. As much money as my family pays to come there we couldn’t get room service unless we were V.I.P. I needed to make a call to my bank in the United States & the staff/manager gave me such a hard time helping. It was extremely frustrating. Overall it was the worst resort I’ve been to & I would not return. I also would NEVER recommend this hotel to anyone‼️