Service was good. Room was not completely s

The Stay was amazing. The staff were so kind and helpful and the room was very clean. Would definitely recommend!

Very short stop for one night but lovely hotel. Staff helpful, & very pleasant.

Bed was comfortable but would have appreciated a firmer pillow

Clean, comfortable room. Excellent service, Superb location in downtown Toronto.

My girlfriend and I had an absolutely amazing staycation here…we upgraded to the premium room which had gorgeous decor (in our opinion of course) and one of the best showers I’ve enjoyed anywhere. So walkable to amazing restaurants and cocktail bars. We knew it would be a quality place, but it really exceeded our expectations. We’ll be back!

Clean room and friendly staff

A high-end hotel - as indicated by the room quality, the excellent staff, the location, and the decor, among other things - this is hands down my favourite stay in Toronto, and I'm here often.

Great stay. Quiet.

We went to KoST down the street on the 44th floor exceptional view and food!

Such a wonderful hotel. We love all the Le Germain Hotel’s we have stayed in. We stayed at the one on Mercer St in Toronto for my wife’s birthday. When checking in, they heard it was her birthday, they left in our room a lovely hand written note wishing her happy birthday with some delicious snacks. Such a great little gesture that will bring us back again and again.

Overall the hotel was nice and the room was large. Unfortunately, the air conditioning in my room did not work well at all and never got under 72 when set at 65, and there was a nonstop loud sound coming from the bathroom ceiling the entire time.

The room was spotless and the staff was great

Room was too hot and no way to adjust the air conditioning!

Wonderful customer service

It was a gorgeous hotel

Location was great, room and amenities were great!

great location

Great rooms with the best shower and water pressure. Awesome wellness packages in the room as well. Comfortable beds with good pillows!

Staff was very good. Bathroom door did not stay shut Coffee maker did not work Room was clean. Location was great.