Staff were very helpful, room was as described and the aircon was a pleasant amenity to have. Also within walking distance of Berliner Tor and Hauptbahnhof Süd, so the hotel was well connected to the airport and the city. Housekeeping was supposed to be daily but on a couple of days our room was not cleaned for reasons unbeknownst to us, the reception were able to provide clean towels at request however. Would happily stay here in future. Thank you.

Clean, convenient to public transportation and Hbf. Very friendly and helpful staff at front desk. Delicious breakfast in a lively dining room - very nice fitness center. Would definitely recommend

Good all round, no real complaints.

Large clean room with a large en-suite. Friendly staff. Bar staff are great. Bar open from 5pm - 1am but snacks and drinks are available 24/7 opposite reception. Located about a 15 minute walk from city centre. Trains run frequently.

Really enjoyed our stay. Convenient location, clean and comfortable rooms, outstanding staff.

Good place to stay in Hamburg. Close to Central railway station and easy walking distance to many restaurants, shops, Old Town etc.

All staff were very friendly and efficient including reception staff, breakfast staff and the chambermaids. The man on reception who had been at the hotel for 25 years was fantastic and very good at hus job. He answered lots of our questions and made our stay extra special. Breakfast was first class. Would recommend the hotel.

Great good location Efficient and friendly staff Spacious room

our room was very clean, the staff were very helpful, we really enjoyed our stay

The room was quiet, comfy and clean and the staff were very helpful

Our room was comfortable and warm. The neighbourhood has a few characters, best to avoid, as the area absorbs people from all over the world and adjusts accordingly.

Good hotel, gym disappointed

Bardzo przyjemny i zadbany hotel, chociaż pokój był nieduży, w pełni wystarczał na nasze potrzeby, tuż obok hotelu przystanek autobusowy, wiele sklepów i restauracji. Ogromny plus To możliwość zaparkowania w hotelu mojego samochodu, 15 € za dobę. Z minusów kiepski materac i poduszka oraz bardzo niestabilne wifi. Bardzo miła, kulturalna i życzliwa obsługa hotelu

We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.

Wonderful staff friendly, location very convenient for train travel

The hotel is less than 10 minutes walk from the central railway station along the road that passes outside the main entrance. My room was very spacious and overlooked a side street so was incredibly quiet for a location so close to the train station. The breakfast was well stocked and offered a good choice for all diets. I would happily stay there again.

Top!

My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.

War alles optimal so wie immer, war schon öfter da, ist nur schon etwas her.

Hotel was close to train station and subway