Overall Ratings & Reviews Best Western Of Hartland

Super nice staff!

Very friendly and helpful

The carpet in our room was very old. As soon as you opened the door is was musty and mildew smelling.

Very noisy, there were a number of hairs on the floor.

The staff was very friendly and helpful. They were always available if needed. The room was clean. The breakfast was delicious every morning. The pool was warm.

The staff is so accomadating

The room itself was fine. When booking a few hours prior to our stay, we were told the pool was open until 11:30pm. When we got there, it had already closed at 7pm.

Friendly accommodating staff. Nice lobby and breakfast area

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Really enjoyed the pool. Staff very helpful and effort to make our stay the best

Great!

Very icy outside of the room in the parking lot area. There should at least be a covered & salted walkway to the main building for visiting customers to safely walk over for breakfast. Also, it wasn’t pleasant to have to walk in the cold to get to the breakfast area.

Not anything special from the outside, but rooms were clean and updated, beds were very comfortable, and the staff was amazing! Check in gal called the room after check-in to make sure our room was okay. The morning guy made us a fresh round of hot breakfast food (we were towards the end of breakfast hours), and did so with a smile. Just aboveboard staff!

Great property

Very nice staff, clean and nice breakfast

It is an okay place to stay but room carpet didn’t look clean and room had some smell too.

We stayed for a wedding. The location was very close and convenient to the venue. I did notice an unpleasant odor in the room when we arrived. Luckily we weren't in the room much and the outdoor didn't seem to linger.

There was dead flies in the window sill and flying around. Room smelt bad when we walked in. Specifically booked a room with a sleeper sofa. Around 10 pm when we went to go to sleep realized there was no mattress. Made sense why sitting on the couch was so uncomfortable. Boys had to walk down in the rain and roll a bed to the second floor in the night and pouring rain. Dog in a room nearby barked all night and morning. Couldn’t wait to get out of there.

The hotel needs up dating. Clean enough but could be cleaner Was not worth $166.49

Hotel room was average. Great breakfast bar!