Beautiful hotel with a lot of characters, quiet location yet convenient to go to old town and opera house. Staff are lovely and breakfast is amazing. Overall wonderful experience for a weekend

Very nice breakfast; gym was small; Staff super friendly

Very good breakfast!

A very pleasant hotel friendly staff, especially the barman

What an amazing find ….just perfect .

The hotel was amazing, and the front desk staff were very helpful. Anastasia, Milli, Nikola, and Vite are awesome. The kitchen staff were also very helpful and provided great service to all guests. The housekeepers are wonderful and friendly. The breakfast is amazing with lots of variety to choose from, very diverse and well prepared. Hotel is in the best location in VIENNA!! We travel around the world, and so far this is the best hotel we have stayed in. We will definitely come back Thank you! Galina , USA.

Very friendly staff Clean

No breakfast

All staff very welcoming helpful and friendly. Short walk to many town centre attractions bus and tube. Enjoyed stay.

It was such a pleasure to check-in to the property after coming from my friend's beautiful Vienna apartment....BUT had a smoker below her! I was greeted by lovely woman at the front desk who gave me a brand newly renovated room. I could smell the fresh paint and new wood on the floors. The bathroom was pretty and had brand new toiletries--- best of all the entire hotel is absolutely SPOTLESS! Don't forget to ask your complimentary daily drink from the bartender. Sitting in the lounge is so relaxing before your dinner out with friends. The location of the hotel is prime, but not packed with tourists (like closer to the Albertina and those shops)-although still in walking distance to everything! I couldn't believe the price for what you get. Oh, and the housekeepers are so nice and precise! Book here and you won't be sorry. Bravo, Kaiserhof! You get my vote and I'm very picky!

Excellent stay, great location, cozy and relaxed environment, good continental breakfast. The sauna and fitness room is also a plus. Will stay there again next time.

Staff warm friendly knowledgeable of local attractions and events. Spacious Room was excellent in all categories Buffet breakfast had a wide variety of selections

Delightful hotel in an excellent location with charming, helpful staff. Very comfortable room. Excellent decor and beautifully cared-for. Lovely breakfast and excellent bar. First class accommodation throughout.

Fourth visit to the Kaiserhof and it didnt dissapoint. Excellent hotel, amazing staff and the breakfast is superb. I would recommend this hotel with no hesitation. It is exceptional in every way.

We really enjoyed staying here. It was central and easy to get around from. It was a very quick 200m walk to the metro/subway. Also it’s just around the corner from a nice little supermarket where we bought our yoghurt and croissants and drinks for breakfast. The staff were lovely - very polite and helpful and friendly. We loved our room - but please provide a better and larger garbage can. The only one for garbage (not recycling) was super small and in the bathroom. Thank you for a lovely stay!

A most enjoyable and comfortable stay. It is abundantly clear that the staff take pride in providing a very high standard of service. They are attentive and personable. The breakfast is excellent. Highly recommend.

The room was clean and beautiful location. Great for walking. The breakfast was wonderful.

One of the best properties we stayed at, they upgraded us to their suite, which was out of this world. It was spacious, multi level, had an amazing bath tub. The staff at the front desk were always very helpful.

The entire staff was phenomenal. I would like to point out Lea and Anastasia. Both helped me tremendously from breakfast (which Lea ran exceptionally) to random tourist questions I had (Anastasia was so helpful and patient). The room was lovely, the breakfast is tasty and many options and the overall vibe was classy but comfortable). I would definitely stay again. The one thing i must point out was the construction. The drilling and noise was present from my first arrival day to my last full day. I stayed 8 nights. I guess bad timing for me because it was constant. No way was I ever getting an afternoon nap. Again, not reflective of any of the staff just,bad timing for me booking during their upgrade. Other than that.....the stay was phenomenal!!! Thankk you !!!

I was not informed before arriving that they would be working all day drilling in the room right next to me. This lasted for my whole stay.