Hotel Kaiserhof Wien

Explore Hotel Kaiserhof Wien
9.8
Exceptional
From 1,001 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Traveler Reviews Hotel Kaiserhof Wien

Number of reviews per page
20
40
Top reviews
Arghavan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was perfect. Everything was thought through,
Joseph
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent staff support. Very helpful and very friendly. I would have like do to see more towels in our room but the area is trying to go green and keep the CO2 footprint to a minimum.
Tonya
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Centrally located with a neighborhood feel. Beautiful historic hotel with newly renovated rooms and great AC. The staff is top notch. Beds are comfortable, rooms are quiet. The best hotel in Vienna!
Dara
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Upscale hotel and amenities. Elaborate and elegant früstuck!
Gautam
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We really enjoyed our 3 night stay at the hotel. Everything was very good. The staff were very friendly and accommodating. They were able to handle everything for us. The breakfast was amazing, you must try it at least once. Rooms were good sized for EU hotels and had all the amenities we needed. Anything extra was available at the front desk. Rooms are well insulated and quiet. The bar was great, Mr. Sanjay was a great host there and made sure all the guests were taken care of. The location for the hotel is very convenient. You’re a 10min away from everything you need. Groceries, underground trains, laundry services and plenty of restaurants.
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Christian
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not much to say, simply the best hotel in this area, great location, clean, friendly stuff, amazing staff, airconditioned, quiet. all you need for a holiday or business trip. my default hotel if i visit vienna.
MARK DOUGLAS CHARLES
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

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Don
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Professional staff, beautiful property, phenomenal location and breakfast. We loved our stay.
John
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great Location and Great hotel. Breakfast was superb. Mr. Sanjay at the downstairs Bar was a complete Gentlemen!!!
Leili
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It is all about quality 👌 great place to stay.
Anna
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staying at the Kaiserhof felt like stepping back in time. The service was truly personal - the staff knew our daughter by the end of our stay and would greet her every morning, ask her about her previous day’s activities, bring her a special hot drink at breakfast without us even asking, give her chocolates, etc., and the breakfast was superb, with fresh bread and cakes and so many options on rotation. You can tell that the staff take great pride in their work and seem very happy with their jobs. The cleaning staff would arrange our daughter’s stuffed animals into charming little poses just to delight her when she came back to the room. Our family just came back from a multi-city trip to Europe, and we talked about how the Kaiserhof was not only our favorite hotel from this trip, but perhaps our favorite hotel ever. It really was that special. Every little touch came from an era of service that seems no longer to exist in most places. This place has integrity and true, quiet excellence.
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Gina
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Can't fault it. Fantastic stay
Samantha
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful hotel with exceptional staff throughout, we would definitely love to return. We had really good food at local restaurants including at the buzzing nichtmarket just a few minutes walk away. We were able to walk to most destinations but the public transport was easy to navigate as well. Thank you
Kathuryn
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Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property was exceptionally clean. The room was spacious. The staff was extremely friendly.
Douglas
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Centrally located historic gem with an amazing breakfast included.
Mark
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is located well and within easy walking of many desired venues. Hotel was clean and the breakfast should not be missed..
samantha
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The bar and especially the bartender Sanjay left us all with admiration of him. Stop by for something and he will make it so special . His personality will blow your mind. A true gentleman .
Warren
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with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Highly recommend this hotel. Centrally located, lots of charm, and a fantastic breakfast. The room was clean, quiet, and had everthing we needed. Staff were great - helpful and accomodating. Zero issues.
Jason
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything about this hotel is superb. The room size, bed, bathroom amenities, breakfast, and staff were the best I have ever experienced in a hotel. I highly recommend staying here when in Vienna.
Toni
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff at the hotel was exceptional. They went above and beyond to be helpful and accommodating. The front desk staff was especially helpful and professional. They provided five star service. Staff at breakfast were very friendly and prompt with service.
Number of reviews per page
20
40