The room was spotless and beautifully decorated . The staff was knowledgeable and very courteous. It was a lovely stay

Everything was great and would have been 5* other than some of the front desk staff didn't get the memo about the importance of smiling and being welcoming. Restaurant staff were very friendly and efficient and the food was great as well

room was spotless

We loved staying here at this historic hotel and would definitely stay again. The breakfast each morning was fabulous, the service excellent, comfortable beds, and clean rooms.

Our stay was lovely! Such a well appointed room and hotel! The property is very elegant, and the atmosphere is quite warm and relaxing. Every free staff member we encountered was professional, warm, and gracious. We enjoyed breakfast each morning and looked forward to it daily.

All good

Nice stay

Beautiful hotel with welcoming friendly staff. The hotel has historical interests and displays many antiques of the time throughout. Our room was spotless and very comfortable. Breakfast was self service with plenty of selections available. The hotel is placed really well for all that beautiful Vienna has to offer.

Our two-night stay was truly rewarding ...with a well-appointed and spacious room ( 389) , a warm and efficient service from all members of the team , at reception , from the porter, at the bar and at the breakfast room which offers a truly great buffet.Hotel is served by tram line nr 2 which brings you to all main touristic spots but you can easily walk too the bar and restaurant area within 10 mins.We'll definitely be back.

Very clean

Elegant hotel with old world charm.

Hotel Stefanie proved to be an excellent choice for our group of 8 friends visiting Vienna. It was much bigger than expected yet felt really cosy. Every member of staff seem to go above and beyond to help their guests from giving advice on which transport is best for the area you want to visit, restaurant reservations and the bar which served an excellent choice of wines at the end of a long day. The barman had a great sense of humour and coped with our group of 7 women and 1 man admirably - always with a smile on his face. The rooms were perfect and had everything we needed, they were warm, spotless and cosy. The breakfast buffet was the best I'd ever experienced anywhere. We will definitely return again but for longer than 3 days next time.

Staff were very pleasant and helpful. The room was very clean and the bed was very comfortable. Breakfast was very good too. The whole hotel was perfect in location for our trip.

Beautiful hotel with breakfast to die for! Stayed for 3 nights and couldn’t have asked for a better experience. The staff were very friendly, and zladko in the bar was very welcoming. Thoroughly recommend “the oldest hotel in Vienna.

great breakfast, friendly and helpful staff, good location, no issues, exceeded expectations

The staff was wonderful, very helpful and personable.

Beautiful Hotel!!! The hotel is full of history and decorated beautifully. Excellent service all around. Everyone was very friendly. The breakfast was amazing. In a beautiful room and with lots of delicious food. HUGE variety offered. Location was convenient. We walked a lot, but we also had the convenience of a metro station very close.

Old style hotel, spacious room, very competent staff. Location is across the Danube channel but easy walk and great access to public transportation.

Good location for public transport, old interior charm and really good breakfast and other dining options.

The hair dryer did not work.