A very comfortable hotel right in the heart of Madrid. Easily accessible by Metro, bus and on foot, with some really good markers around that will help you remember where your hotel is. If you love shopping you have easy access to a lot of them. if you want to attend theatre performances, again lots of theatres about. The City tour bus stops also outside when you do the old town route. What we loved is coming home to chocolates left for us by the turn down team. A sweet surprise after long days out. The room was cleaned every day, and were always left a small note to say who tidied things up. The room was super quiet despite the loud environment outside. The only thing that we found difficult to figure out is how to make the AC fan run at a slower rate, so we opted to use only the sheet as cover instead as the room was relatively warm. We thoroughly enjoyed our stay. Thank you team for your superb service.

Clean, centrally located, which is great. Located however on a busy street. The room was nice and large but the bed a little too firm for our liking.

Amazing

This hotel was very nice and well appointed. It was in a central location that is walkable to locations like the Royal Palace and the Prado Museum. Would definitely recommend staying here.

Location,location,location.

Very central location in Madrid. Right across from a subway station. Easy to catch taxi also in front of the hotel. It is a busy thorough fare with alot of access to stores and restaurants. It is the touristy area of the city so keep that in mind if you are looking to be in a quieter area. I was on the 4th floor, but couldn't hear much noise. Rooms are very clean and great condition. Great housekeeping. Staff overall friendly. Overall great hotel. Lobby area and public spaces need some updating and would be my only comment about furnishings and not having a coffee maker in the rooms are the only two slight comments about the accomodations.

Very good attention, very clean, quiet place, good food.

Spotless room. Beer opener and radio in the bathroom. 😀 Silent AC.

Staff were efficient and room was clean

Clean and very nice room. Great corteous and kind staff. Very quiet hotel. Extraordinary location. Excellent breakfast. Beautiful terraza on top.

Staff amenities super

Epic

Pleasant staff. Great room walk ability to everything.

Muy Buen Hotel

Staff was excellent. Room was great.

Conveniently located to many must see sites. Once inside the hotel was very quiet and peaceful. It had everything needed for a comfortable stay. Thanks to the staff. The front desk was exceptional in their care for guest's

Outstanding location. Terrific service. Clean rooms.

Tuve un desafortunado inconveniente con el personal de recepción que para nada son amables. Un par de ellos bastante agresivos. El hotel bien en general pero la cama es súper incómoda. No me volvería a hospedar allí definitivamente.

Great hotel location and very helpful staff. The concierge was helpful for dinner, reservations and tickets for a local flamenco.

I cant say enough positive things about this hotel. It feels like a classic movie, everything was extremely clean and spotless in the room. The level of detail was the best Ive seen from any hotel. I will be staying here again. Also its located in a very central area in Madrid would highly recommend! Ten stars.