Great room I got an upgrade from lovely reception lady large bath 4 poster bed great breakfast choice and lovely pool area sauna steam room hot tub.

Room could do with some attention to detail when being cleaned, nice large size room and very comfortable beds, staff did come to the room ask 21:15 and asked to enter, not entirely sure why? Breakfast was delicious lots to choose from, would have been nice if we was told we could order eggs to our liking unfortunately we weren’t, bar and bar food was rather expensive and not worth the price paid

Breakfast was good. Staff good. Room very clean.

It was very good overall. The usb ports didn't work but otherwise a great hotel . It was my 2nd stay there .

Nice hotel, very friendly helpful staff- would definitely stay again.

Really nice relaxing stay for us both, noce bar to relax in and a walk into the local village

Simple check in. Delicious food and friendly staff.

Spa.was relaxing andnthe pool, until ot eas divided into swimming lanes and we were forced into cramped spaces with a 2 year old. Pool temperature was too low.

Staff were friendly and efficient when we checked in. Room was clean, spacious and well equipped. We made use of the spa facilities which was a nice bonus. The only downfall - kids were ridiculously loud in the pool, after 6:30 kids were still in the pool and splashing messing about in the swim lane.

Bedroom had no heating AC unit not working and radiator in bathroom freezing all of the stay

The room was ok and well enough equipped but it was cold and there was no extra bedding. Given it was early January and I had a bad cold and chest infection, not ideal!

Great

Great spacious rooms, good internet, breakfast excellent, plenty of parking.

Very good facilities and would recommend the hotel, food and spa.

Yes

We’ve stayed here before and it’s very nice. A good quality hotel at the higher end.

Clean comfortable room, great bed, fabulous coffee machine in room

Lovely clean room, friendly staff

All was fine just cold in room a bit radiator probably small

Enjoyable stay at the pines, with nice clean spacious rooms and a good nights sleep. The hotel as a whole is a little dated but has been kept clean and cosy. The Spa and pool were not too busy at 6:30pm. Free parking too as a hotel with free parking is a rarity these days! Food wise, wasn’t great for the prices they are charging Bbq wings were not really bbq wings unfortunately. Needed a bbq sauce to dip into / drizzle over rather than the slop that made its way into two of the five wings. Accompanying coleslaw tasteless. Disappointing for £9.50 and had better in chain establishments Steak and Ale pie was decent, steak a bit chewy. Mash was great and a small side of carrots and tenderstem broccoli