Overall Ratings & Reviews Best Western Ambassador Motor Lodge

Room was nicely presented as only stayed one night. Convenient location, but our room unfortunately didn't have any hot water for a shower and it was to late to advise reception when we came across this issue as were closed.

great property close to everything we needed.

Very clean and comfortable. Great location, with plenty of food options within a short distance. Staff were very helpful and friendly. Will definitely stay again.

great sized room and very comfortable

Worst place EVA

Great place to stay. Clean & comfortable room. Close to shops & The RSL. The RSL was a great place for evening meals. I will be staying here the next time in the Bay.

on arriving at our room the tile floor under the window was very wet. Possibly due to the mopping of the floor and not been dried out properly. It was not caused by rain as shutters were on the windows, and too much water to be due to humidity as suggested. We had to use towels to mop it up as it was very dangerous and slippery for both pf us in our mid eighties

Got woken up to a drop saw being used before 8am both mornings I have stated at the best western in Hervey Bay for 200 a night is a joke no apology no refunds no nothing so someone better be sorting this matter out

Nice motel, could do with updating, large unit. TV remote never worked but everything else was fine

Staff very helpful we had a disable room, all very handy and convenient.

Easy check-in with lovely lady on reception - in fact all the staff were welcoming and very helpful. Our upstairs room had recently been renovated: it was spacious with tiled floors, modern bathroom and kitchenette. Appreciated the tiled floors rather than carpets, and also being able to leave our balcony doors open as the room had security screens. Undercover car parking was a bonus too. Will more than likely stay there again.

Very lovely and peaceful place close to all amenities.

Absolutely amazing friendly, helpful staff. Exceptional cleanliness

If it had room service it would have been perfy

Spacious and clean room with good proximity to the beach.

All good basic

Clean and tidy. It was a family room and okay for a couple, though perhaps a bit small for 4 people if staying for and extended time. Staff were very friendly. The only downside for me was that it was a shower over a bath, especially for seniors not ideal, as it is easier to have a fall in these types of showers.

Good comfortable stay thanks

Nice and quiet and super clean.

motel was amazing, but was alittle disappointed the room wasnt up to standard. the bed wasnt made properly, there was hair on the drain in the shower, only a half a roll of toilet paper no spares, dust on the benches, i am a cleaner myself. thats why i had stripped the bed.... thank you very much for a night away....