Overall Ratings & Reviews Best Western Plus Des Moines West Inn & Suites

A lot of road construction going on around the hotel making it difficult to get there. But when you do get there, the rooms are very nice, modern and comfortable.

When we pulled in we could hear construction, but when we got in our room, we couldn't hear any outside noise. Staff recommended a breakfast place-it was fantastic. Staff we came into contact with were extremely pleasant. Very nice stat

It’s an okay place. One front desk staff member, David, treats guest horribly and made us feel very uncomfortable being at the property. I would caution anyone staying at this property of this front desk staff member because he’s makes the stay unpleasant and he works a lot of the shifts.

It was a nice big room. Very clean and quiet. Was an enjoyable stay

We’ve stayed here before. Clean rooms. Good hot breakfast.

Friendly staff, clean room, pool, hot tub and fitness center. Quiet room.

The bathroom sink stopped up and they said they would get it in the morning when we were checking out.So that was kind of a bomber, overall, not bad but for the money.I want expecting a little bit more to be honest probably won't come back.

Very clean

Very nice hotel

Hotel was in a good location. Very clean. On morning before checkout, several room keys did not work. Front desk reissued keys. We would stay here again.

Great location and overall nice place.

Easy to get to. Actually had working hot tub. Good breakfast - fresh fruit

Great location. Pool water was a little cold. Breakfast was great.

Excellent stay, wonderful staff.

Love staying there

Property has been remodeled some but is clearly an older proporty

Great place.

Great service, pet friendly and clean.

It was aright.

Outdoor kazebo really nice, would have enjoyed it in warmer weather, easy access from interstate, would stay here again. Had a little computer trouble at check-in, but Cathy was extremely helpful.