Big renovated room. Great breakfast. Friendly staff. Great location. Make sure you try the welcome drink at reception!

The rooms were clean, the location was very good.

Family room great for families with kids. Excellent location in heart of old town.

I booked this place because of high review score and positive reviews, the staff are all VERY nice, hotel is in a perfect location. BUT, I didn’t realize this was more of a converted house than a hotel. You are given an actual key on a keychain for door entry. This could be a problem if multiple people need access to the room at different times, and its not as small/convenient as a key card. The walls are THIN! Some guests on the floor above us were loud, stomping, and doing acrobatics late at night and early in the morning. It was loud enough to keep you awake and/or wake you up. I actually complained and felt a little brushed off when the lady at the front desk told me the building is old, floor is thin, and tried to convince me the guests weren’t doing extra. Just then another couple came down and reiterated the exact same story I gave. Overall it was a nice stay, but personally, I would stay somewhere with more of an upscale hotel vibe next time. Especially for the cost.

Hotel staff were friendly, professional and helpful. Room and facilities were spotless and breakfast was excellent. Highly recommended!

great location

I stay here often for work and this time I got an upgrade and a nice note with some chocolate - very nice little touch. The room was perfect, spacious with desk for work and great amenities. Will stay here again nice time I am in town

Breakfast options healthy, varied, and good quality. Service staff exceptional and attentive.

Very well located property and breakfast is excellent (and value for money). Staff are extremely helpful and I would recommend this hotel.

Very nice hotel. Close to old town and everything

This property was clean, comfortable, hospitable, was in a great location, and the staff was very friendly and helpful. WOULD STAY AGAIN!

Beautiful room with lake view. Delicious breakfast. Excellent location in the old town Zurich, on the waterfront with shopping, sights, and restaurants right outside the door.

Great place to stay!

This was our first time in Zurich. I spent quite some time researching the best hotel option for us and Hotel Helmhaus did not disappoint, absolutely perfect location, immaculate and clearly very well run. We will definitely come back and stay here again, loved it!

Clean and nice

Not great. No parking, bad pillows. Wouldn’t recommend.

Great location, great service

The hotel is in a great location for access to the old town and the lake. We would stay here again.

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Very nice hotel, well located with a very friendly and welcoming staff.