Staff was superb, room was clean.

Very helpful staff. There is a carpark in the shopping centre behind the hotel. Think it was six euros a night. Hotel staff gave us directions. This was great advice from them. Room very clean.

Front desk helpful.Rooms clean and hotel located near shopping center.

Front desk very helpful explaining parking set up (you pull into the taxi rank, check in then get the parking instruction that you drive round to park on the -1 level) basic room but near a busy part of town which is easily accessible to the old part with Joan of arc church and Amorino ice cream.

The property and parking are hard to find. The rooms are ok, the area is awful with people shouting and talking loudly in the street below and you couldn’t have your window open. The people the floor below were smoking out of their window which then drifted up through our window! On the plus side there is a lovely Afghan Restaurant just down the street.

This is a budget hotel within 20/25 mins walk of historic centre (also public transport). The room is fairly basic, but it is budget and facilities and breakfast fine. Secure parking underground for 6 Euro. Bit hard to find at first but in this, and throughout our stay, the staff were exceptionally helpful and friendly.

Had a great stay

Low scale hotel in an average neighborhood

Très bon accueil. Personnel sympathique. Établissement Très propre.

The staff at reception are very welcoming, straightforward, quick at their job and easy to communicate with overall. The hotel is located right next a major mall and only a few metro stops away from the main city centre, alternatively a rental bike can be rented from right in front of the hotel and the centre will only be roughly 15 minutes via bike.

Walkable to city centre, clean friendly staff and available car parking what’s not to like

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room was clean & confortable, ok for one night and right in the centre of town next to the main shopping centre. The receptionist was somewhat abrupt and gave out the feeling he didn't really want to be there. we asked about oarking as we had parked in a side street and he eventually answered after going through everything else and explained hiw to get to the underground carpark, however when we tried to get to the carpark the roads were closed due to a big race going on!!! and we couldn't so ended up back in a side street. Surely with all the police & marshalls etc around reception would have known this race was happening and not sent us out to a carpark we couldn’t get access to!!!

The hotel was very reasonably priced and not a long walk from the old town. The rooms were clean and well presented.

A stopover hotel, in a very convenient location. Rouen is a lovely city, and the Jardin Des Plantes is fantastic to visit.

Initially difficult to find but once there everything was good. Friendly staff, clean hotel and convenient location. Very good pricing.

Instructions for parking need to be much clearer. You need to use St Sever shopping centre car park. Breakfast on day 2 very poor service - only seemed to be one person covering reception and breakfast. Generally good location for stopover as near motorway but easy walk to central tourist area

To much noise after midnight, till 5am. Terrible

No ones clean the room . Stayed for 3 nights in 3 different room has 3 different mattress and soo poor quality : was on painkillers for rest of the week . Funny things on my last day the housekeeper lady knocked on the door at 10 :30 am saying My last day like i meant to leave 12pm she woke up us then just left the hotel after an hour and had a word with the people at the front desk . They’re saying we should had come and say clean the room . But on the 3rd room we got someone cleaned it ….

Neighbourhood was very rundown. Car park smelled of sewage. Although room was clean, the shower did not work properly. We had to change rooms initially as the first didn’t have a locking door. There were wires showing around the hallway and fuse boxes all left open. Staff were very nice but would not stay here again