The staff was nice and helpful. The property was cleaned and well manage. The only thing the car parking is chargeable, I less like. cheers

Do not book the hotel shuttle as the receptionist/driver may argue with you about the collection time even though it's pre booked. Order a Uber or get a taxi using an app to get a discount. There was someone using power tools till minutes to 11 pm then several people were traversing through the hallways up until midnight. Depending on when you arrive, someone may or may not be at the front desk so you can get inside which is another drama in itself. If you are looking for a clean and affordable place to stay before travelling from Gatwick terminals with standards and a guaranteed good customer experience, it's better to stay at one of the chains, e.g. Travelodge. Avoid this place if possible!!!

Great place for a short stay near Gatwick Airport.

The first room was clean and the second one too. First room, TV had sound but no picture so they moved me. Very courteous. Second room, heating not on but they came quite quickly to put radiator on. All in all a good stay.

Very nice

Room was fine and complementary breakfast was good

The room was comfortable and clean. The location, being close to Gatwick airport with access to transport. The hotel also has a restaurant with excellent food for good value. I would be staying here again.

The room was comfortable and clean. The location, being close to Gatwick airport with access to transport. The hotel also has a restaurant with excellent food for good value. I would be staying here again.

Location to Gatwick airport

The room was very small and tired...but, the staff were very attentive, welcoming and ensured we had everything we needed.

Good English breakfast cooked to order. Luggage storage available. Room was fine. Bar available.

The staff was so kind. I enjoyed my stay there. Can visit again. Food was good too.

Normal

Helpful, friendly staff, a very nice meal and veey handy for the airport. We hope to visit again pn our travels.

Did not have breakfast

Room was incredibly basic, floor was dirty, walls were dirty, bedding was stained. I dont know if we were above the kitchen but there was a VERY strong smell of food coming in to the room. The windows could do with an upgrade too since its on a main road. I would say you get what you pay for, although we had the superior room, so i would've at least expected a clean and presentable room. Luckily we were there just for one night but it wasnt a comfortable one.

The hotel is very basic but comfortable. It is very clean and the staff is excellent. There is a restaurant on-site and the food was very reasonable and delicious

The room was very clean, staff were friendly and very helpful. Very convenient location to Gatwick airport. The Whitehouse made the airpot transfer easy and hassle free. Good place to stay overnight for an early flight.

we came to reception to complain no one around tang bell a few times our room was unsuitable sheets cover and illow were dirty did'nt get much sleep could'nt get tv chanells we did get the man to pir room but he did'nt even try to help the room was horribl we had to wait nearly 20 minutes

Good hotel and great breakfast thrown in.