The first room they put us was room 601 which is in the other building and it was musty smelling, dark and dingy. It was like sleeping in a basement. It was horrible. The manager did upgrade us to a better room which we really appreciated however we would not stay there again. Location was great and it was quiet.

The staff was incredibly friendly, and our accommodations were comfortable. The hotel was conveniently located just 15 minutes away from San Marco Square. The continental breakfast was complimentary and delicious. However, it’s worth noting that you can book your taxi (back to airport) with the hotel, but I highly recommend booking your own as soon as possible, as it’s significantly cheaper.

One of the more unique stays we've ever had. A converted great room, with views of churches and the canals. Staff were friendly, helpful and polite. Location was minutes from the plaza. Lots to see and do...restaurants and souvenir shops a plenty.

Everything was great! The staff were extremely helpful. Will book again!

We loved this hotel! The bathroom was so nice and clean and the room itself was very pretty. It was more of a walk from the train station to get there but we didn't realize we could take a water ferry a that point.

Breakfast room was full most mornings. Choice not great. Room was small and beds not that comfortable for the kids.

Nice room. Great location. Breakfast area was busy.

Wonderful property. Friendly staff and great location. Plenty of variety in the breakfast buffet too. Highly recommended!

Beautiful hotel and a great location!

Enjoyed our stay.

Lovely staff and excellent rooms.

Great staff - John and Filippo were great. Location was good too. Dated rooms, but a clean toilet/bathroom - Exactly what was expected when we booked. Personally, we Would have liked the air con to be On in the room, however, we didn't ask for it to be turned on for our room - in hindsight we should have as we left the window open and got absolutely covered by Mosquito bites.

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Staff very helpful and friendly. Very central. Although we had an attic room it was very comfortable and all that was needed for a city break.

Everyone friendly and the room was comfy

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Was great stay for a few days and close to many restaurants and shopping. Easy to get to from the water taxi

The hotel is a beautiful old hotel located minutes away from Piazza San Marco. In addition, there are a number of cafes a short distance from the hotel. We found the staff to be very accommodating as well. There is an outdoor patio on the 3rd floor where we brought a bottle of wine and met other couples from various countries. Upon request, the hotel will also serve drinks as well. The breakfast was ok but I'm not evaluating the hotel on a free breakfast.

AC stopped working multiple times. Room was outside the facility. You can hear public talking at night out side while sleeping.

The hotel is quaintly positioned on a canal and has beautiful elegant rooms. Unfortunately the room was humid and warm- the air conditioning was set to 20’C but did not go below 25’C and with the humidity, it made for a less than comfortable stay/sleep. In fact everything felt damp and the room was musty. The breakfast had some options but after a few days, it was not that appealing and was a disappointment considering the food in Italy is usually delicious. Overall, a great location, a pretty hotel but underwhelming on the basics, especially for the price.