Hotel American Palace Eur

Explore Hotel American Palace Eur
8.4
Very Good
From 317 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Hotel American Palace Eur

Number of reviews per page
20
40
Top reviews
Audrey
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were unhelpful and rude - especially getting seated in the restaurant at the hotel! Just left standing there until we left!
Almas
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great safe location, very helpful staff, breakfast was good and near the Metro … which helps a lot
Steven
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall a 2 out of 5, definitely not a 4. The restaurant was expensive and we could not even eat the food. Simple noodles and sauce, was just horrible. The shower head kept popping off and hitting my wife in the face and the AC? Forget it, it would not get below 73 degrees in the room with it on full blast for 2 days. It is an OK facility, but not worth the price.
Read More
Joanne
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Be careful in the restaurant They have different prices -higher- in English menu than in Italian menu!!! Scam
Agostino
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

N/a
Todd
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff was very helpful
Antonio
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel is very clean and the staff were really helpful. There was a lot of road noise and you could hear everything outside the window constantly which made it very hard to sleep.
Annette
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Room spotless, staff were friendly and made accommodations as requested.
Bernadette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great breakfast, clean, great staff
Steven
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Basic business hotel. Hard bed. Water from the vending machine. Basic breakfast. People and staff were nice but 4 star hotel...not really.
Favour
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very friendly staff, easy check in and check out
Senthil Kumaran
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Hotel and room was clean. Staff were helpful. Room was spacious. No tea or coffee in the room. 5 minute walk to Laurentina metro station. About 30 minutes to city/Termini station. Breakfast was very good and had wide variety. Restaurant was also good for dinner. Our only concern was that we were provided with a type of room that was not in line with my booking and the staff said they were fully booked.
Read More
Pam
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Were not helpful. Restaurant and bar staff would ignore us poor service. Hard to get water and ice. Had to purchase from vening machine and was mineral water. Offered warm water in lobby. Patio was small and diffcult to go un and out. Do Not recommend
Noel Oliver
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Its just the USB outlets were not working but repaired the next day.
Angel
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Evrything it´s great at this hotel. Al the staff if outstanding. Well prepared
Rebeca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I really loved the hotel and will recommend it to my family! The Breakfast was amazing! My room was quiet and I was able to sleep soundly! Love that everything is near by! The metro, the bus station, shops and restaurants and taxis. Located in an excellent area. I will stay here again when I visit Rome in the future! Excellent hotel!
Read More
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Good food, Good service, Very clean, friendly staff.
Dikshya
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

No Ac but they dont tell you when booking.
Ru
icon-Business
Business
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great location!!
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Very clean, staff was efficient and friendly. Excellent access to public transit and located in a lovely area of Rome.
Number of reviews per page
20
40