8.6
Very Good
From 776 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.0

Service and Facilites

9.0

Traveler Reviews Penz Hotel West

Number of reviews per page
20
40
Top reviews
Kirk Elliott
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

About a 20 minute “F” bus ride from the main Innsbruck station but worth it for the mountain view and quiet neighborhood. I enjoy these family run hotels. The staff were very personal and offered good recommendations. The hotel is modern and clean. The hotel also has a sauna, restaurant and bar for you to enjoy. It’s near the airport but the planes don’t fly late in the evening so it’s mostly quiet. That was a concern of mine but it was a pleasant stay overall.
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Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes, it all did. The hotel is comfortable and clean. The views are good. Accessibility is amazing. You can walk to the airport. There's a bus (F route) into the center of Innsbruck which takes about 15 minutes. The bus runs every ten minutes to the stop by the hotel. The breakfast in the hotel is good and expansive - include it in your booking.
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Donghyun
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Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very clean and comfortable hotel. It was very nice travel with my family due to the hotel. Easy to access both city center and airport!
Walter
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room cleanliness, comfort and warmth was excellent. No kettle in room to make a hot drink is the only slight negative. Great views of mountains and planes landing and taking off! Hotel perhaps a bit pricey but it was very good. Bus stop next to hotel 20 mins to and from city.
marianne
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

No restaurants nearby. But easy walk to airport
jecey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place to stay!
Juan Gabriel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Really close to Insbruck Airport but also accesible to downtown! Excellent hotel!
Robert
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Very nice property with an outstanding breakfast.
Joanne
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very nice hotel, convenient location, staff very polite and informative
HSIANG-CHIEH
icon-Business
Business
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice hotel near the Rotterdam central station. A variety of food choices nearby. Nice CP value
Chris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Liz at reception was great and really helped us when we arrived early. The hotel was clean and the staff were very friendly and helpful especially the 2 men running the restaurant in the evening. The food there was exceptional. My only issue with the room, was that there were no tea/coffee making facilities, but apart from that it's was excellent and a 5 minute walk from Innsbruck Airport.
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Lorraine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

It was located close to the airport. Hotel was clean and safe! Staff was friendly and helpful! Love our stay! Would stay there again! Breakfast was really good! Sat outside and enjoyed the views.
Bernhard
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Penz Hotel West is conveniently located near the airport, and also adjacent to the public bus network. Moreover, the rooms are clean, the beds are comfortable, and to highlight the staff is super friendly, and the breakfast spread is delightful. It is always awesome to stay at Penz Hotel West.
Deborah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great proximity to airport. No restaurants on Sunday. Furniture in room was old and lost comfort. Great breakfast. Air conditioning didn’t work.
Anthony Richard
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I had a short overnight stay with an early flight the next day. The staff was very pleasant and helpful. The room was modern, clean and comfortable. I think you'll be very content with a stay here. It's a short, easy walk to the main terminal at Innsbruck.
Craig
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Lovely hotel, every member of staff I encountered was exceptionally polite and friendly, dinner and breakfast were fabulous and the proximity to the airport meant it genuinely was a lovely one minute stroll from the hotel to the check-in desks.
David
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Very nice family run hotel. An unusual combo so near to an airport. Restaurant served good food from a fairly basic menu. Staff were all friendly and obliging, allowing a late checkout free of charge. I could highly recommend this hotel
Caroline
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Walking distance from airport. Good transportation to/from centre of town. We booked an accessible room for a wheelchair user and it was a good room. Would stay there again.
Ryan
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Staff was extremely friendly. Room was basic but clean and had a gorgeous view. Breakfast was delicious!
Adam
icon-Business
Business
6.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Check in seemed to take a long time as we were checked in by the staff all together. This is something I haven't experienced before and would expect it to be individual. I didn't have an evening meal or any drinks therefore I can't pass comment.
Number of reviews per page
20
40