We loved the location of this hotel and there was a free shuttle from the train station the dropped us of at the top of the street. However there is a local bus service as well no2 that drops you almost out side.
The towels in the hotel had seen better days, multiple holes in them.
Marianne
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Nice hotel but the front was undergoing renovations so the entrance was canal side. Cobbled street between the hotel and the canal meant cars and the occasional bus were noisy. Staff were friendly and amenable.
Verified traveler
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The room was huge for Europe and very comfortable. I slept well on the bed, the shower felt large and luxurious, and the location was good. My only complaint is that the lack of usb ports made charging our devices more difficult, but that’s mostly an us problem.
Tim
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lovely old hotel, in a perfect spot.
Serena
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This hotel is in a great position. We had a view of the canal and were able to walk to places to eat easily. Things to do/see were within walking distance too.
Verified traveler
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This hotel was great, very comfortable and staff were very helpful. Great location easy to get around.
William
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautiful 4 star hotel on the canal, easy access to everything. Great staff. Lovely breakfast.
Verified traveler
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Lovely hotel close to everything in Bruges
Angela
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Quaint hotel close to the square but enough of a distance to be quiet. Excellent restaurant outside with tables facing the canL.
Hotel service staff were excellent
Bonnie
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Brilliant location, exceptionally friendly and helpful staff and lovely room that was different to the typical standard.
Great water pressure, good breakfast and a nice bar overlooking the canals. Would definitely stay there again
Gavin
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We had a wonderful 2 night stay at Martin's Relais hotel in Bruges. The staff were very helpful, the breakfast was good and the hotel was full of character and close to the centre of everything
Ilgin
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The hotel was very nice but the reason for 3 stars was room selected from hotels.com was a bad experience. They gave us the room right by the entrance door and the ground floor which got loads of noise from both inside and outside and they didn’t give us any heads up about this, we would not choose this room if we were informed. The room was very tiny as well
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June
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Established hotel, very central, located on the canal, very comfortable, excellent breakfast buffet, we enjoyed
Maike
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The property is very charming, but in need of an overhaul.
jose
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very clean and beautiful hotel, nice employees,excellent breakfast
Susan
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Our room was spacious and looked like it was in a historic lodge--brick and wood accents with a huge fireplace, nice seating area, and quiet but a very convenient walk to the Main Square and all of the sites. We loved Bruges and it's medieval charm and this hotel oozed charm and old world comfort. We would definitely stay here again if we are ever fortunate enough to return to Bruges.
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Steve
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Excellent experience
Verified traveler
6.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Room was stupidly hot, despite it being 6 degrees outside. No method of improving temperature or air quality in room due to inefficient air con (which we had to have on 24 hours) and noisy busy cobbled road outside window which meant having window open not an option. Room was not Shabby-Chic, but just Shabby with yellowed walls, peeling painted woodwork and threadbare carpet. Windowless bathroom only had 2 low power lights over sink and bath was in darkness permanently. Tiny thin towels. Avoid room 10 at all costs.
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Harry
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Amazing stay, lovely staff, great views only a 5 mins walk from the centre which is full of life.
Samantha
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We booked the library suite and it was the most romantic and picturesque hotel room we have ever stayed in! We had a gorgeous view over the canal and we loved how cozy the room felt. Highly recommend this hotel!