Was very to/from the airport via the metro. There was good access to the tourist areas via the metro. Clean Hotel with good amenities. Buffet breakfast was good. Reception staff were polite, helpful, spoke English.

It was very clean and they let us check in early

Comfortable hotel, very nice bed. Quite modern and quiet which allows a good rest

Great hotel in location close to all the exchange universities.

Well located near metro station, great staff

Helpful staff and the location was convenient to the metro

Recommend

Very good experience. All the staff are kind and helpful. Would stay again.

We were quite pleased with the accommodation. We especially want to mention Juan at reception. He was extremely helpful and pleasant!

The hotel is cozy and close to the metro.

Desk service and maid service was very good. The hotel has access to taxis, city buses and underground just outside the front door. The morning breakfast buffet was excellent, although a little crowded at times. The room was small and had limited electrical outlets. The shower soap dispenser did not work well. The bed lacked a cover sheet or other light cover, just one heavy cover. The elevators were adequate, but sometimes rather slow. The wifi system had to be reinstated each time one used it.

Very friendly and polite staff Good location Good breakfast Good and clean room

Pretty Good Property, Clean and would live here again for 1 night, not more than that., Neighborhood is OK , not very good.

I had an excellent stay at AC Los Vascos. I needed to travel to Madrid on a family matter and I was a little concerned about how the Hotel would be during the pandemic. I was very pleasantly surprised. The rooms were clean, the staff was very accommodating and overall I could not have asked for a better experience. Thank you.

Very small rooms, got incredibly hot when using the shower. Bed sheets rather uncomfortable. Breakfast not very good at all.

I suggest a few things: - Laundry facilities or a contract with a laundry service. We were told we had to walk 12 mins to wash our own clothes. - Due to holiday, there was no restaurant service after breakfast nor 24-room room service. We chose the property for those amenities. - Across the street was a workout place. I suggest a daily, affordable membership be offered. I’d pay $10/day to use it. The in-hotel workout room was too tiny with no treadmill or room to stretch, do yoga. There’s an easy solution right across the street. Staff was great, fabulous, sweet, helpful. Location nice. We appreciated the coffee, croissants that were available most of the time.

It was very cozy and clean. Great big bathroom and working environment controls. Restaurant was okay...was served raw chicken but he was very apologetic and fixed it right away.

No complaints at all except no coffee machine in the bedroom, but there is one downstairs. Quiet, clean, nice staff, good breakfast, everything we needed ...

Internet was horrible, connection was really bad and slow.

Great hotel in a quiet area. Not far from el Centro either. Highly recommended.