Staff was very pleasant and corteous

Rooms were quiet and bed was comfortable. Floors in room were not the cleanest. Older property, good value. Close to ferry and the town. Ocean front hotel.

Great location. Very close to all shops and ferry. Very clean room and comfortable bed. Shower head need to be changed because it’s like a faucet. Great view of the ocean. Very friendly staff.

Excelente ubicación con una vista increíble al mar caribe, personal muy amable, habitación amplia, limpia

The staff were very helpful and accommodating.

Fantastic view! Room was immaculate, bed was comfy and staff were friendly. Would love more pillows and a fridge. But otherwise amazing for the price! Will definitely stay again.

The room is comfortable and spacious. The view is just amazing, I really loved it. The only problem is the noise from the street: the traffic, bars and people shouting.

Clean room, staff, and location!

No complaints , exactly what we expected . The staff was wonderful , the bed was a little hard , they got us a mattress pad and then it was fine . We really enjoyed our stay , and will be back

Cool and comfortable with great views of the cruise ships docking. A little noisy but worth it. Shower head could be improved. Great stay overall.

Hotel felt neglected, though apparently they are doing construction on the pool area. Furniture was stained, dirty and broken (I had them remove a chair from my room during check in so I wasn’t blamed for it). Very dated and well worn though I could tell they were trying to keep it clean. The rooms have no soundproofing and just the dropping of objects on the floor from upstairs guest was loud. I only stayed 1 of the 3 nights I booked. All that said, the staff was very friendly and the location is great (the sliding door was pretty sound proof enough to deal with the street noise) and they were generous is offering compensation as I checked out early.

todo bien

Elevator was out of service. Husband has mobility issues. If I had known the elevator was out of service I would have booked another place. They did carry or luggage up to our room but our room was actually moved to the second floor so he would not have to take more stairs than nessary. I truly wish they would have formed us before we came that the elevator was out of service.

The room smell little bad and looks good like old fashion

We stay here often. The staff is always friendly and helpful. It is not a fancy place but everything you need at a reasonable price.

Check in easy. Natalia is very nice It’s a small boutique hotel. No crazy party Great for a relaxing stay. Watch people from the balcony. Walking and cruise boats coming and going. Place has everything you need. Hot water. 2 pools both are clean. A restaurant down below seperate from the hotel. Great location. On Main Street no taxi needed.

Very clean, excellent location, check-in was super-easy! I would stay here again.

Love this place! Fast internet and easy access to all the island activities!

Love staying here

Great hotel convenient and close to all Cozumel has to offer