Jenise
Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Several events happened on our night at this hotel that could not have been foreseen, but were dealt with poorly. First, it was raining heavily when we arrived and a large rowdy group arrived just before us. The wait was very long and since one person was having to deal with all of the group's issues, I was left to drip in the entryway with no acknowledgement. A lovely breakfast was promised including the option of them bringing it to the room. How excitingly retro! Then the tornadic weather hit. And the power went out. From then on, chaos. Neighbors got increasingly loud shouting threats to each other all through the night. Power never came back. We resigned ourselves to cold showers in the morning, but the water came out tea colored...no showers. It was a horrific night. Then, no power...no breakfast. All they thought to bring in as a substitute for the promised deluxe breakfast was coffee, not everyone drinks coffee!, and packaged muffins. Not creative at all. So, mostly not their fault, but not good. The beds were comfy though.
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