Good

Great hotel location. The hotel staff is great, they really go above and beyond to serve and help the guests. Special thanks To Daniela who helped with everything.

Despite the fact the staff was quite helpful, I had to ask for the electric kettle 3 times... First, there was no tray with coffee and tea and kettle in our room After I asked they gave us an electric kettle that, when plugged, the power in the room went off In the following day, we requested the kettle....they brought us just the kettle...no coffee, no tea, no cups then, after the 3rd request, the brought the tray with everything: kettle, tea, coffee, cups etc When cleaning the room, no water was refilled..... But again, despite all that, the staff was always prompt to help.....

Very good breakfast

The breakfast menu was great. I wish they had different kind of eggs.

Great hotel. quiet with helpful staff.

Great location. Clean and spacious room.

5 staff superb customer service

Yes

Arrived January 20 for a week. It was conveniently located, making it walkable to all areas. The room was spotless. Check in was fast and staff were very helpful. They always had their famous little tarts in the lobby with fruit water. I would recommend this hotel.

Clean and well equipped room. Staff was nice and friendly.

The staff were polite and helpful. I liked the location of the property

Room was clean and comfortable. Hotel was newish and very corporate. Staff were really helpful and a credit to the hotel. Breakfast very good. Location wise it’s out of the way. Worked ok but there isn’t a lot around the area.

A convenient property. Walkable, and with an extensive breakfast selection. Joao the concierge was always so helpful with all request, accommodatng.

Nice and clean

No conveniences in room. Location not as appeared online. Thank you

No scale in bathroom no mobile phone charger Socket in the room noisy from metro passing by

Wonderful breakfast buffet, great room (queen bed), and friendly staff. Centrally located and priced right. Will definitely use a Eurostars hotel again=)

La atención fue excelente desde que llegamos al hotel, el desayuno tiene una gran variedad y calidad, la limpieza también es excelente en general, gracias por toda la atención recibida, pasé una estancia muy agradable.

Major issue, and this is why I would not give it 5 stars. For a 4-star hotel, not to have free water and coffee 24/7 in room or lobby is inexcusable and irresponsible. We could not believe that this situation existed. Otherwise, the staff was absolutely great and everything else were excellent.