Overall Ratings & Reviews Eurostars Mediterranea Plaza

Maybe offer tourist info although the internet is adequate and there is a brilliant tourist info centre close by

It’s a clean hotel located conveniently in the old city of Alicante. But, their towels were old and beaten up. They charge €3 for a paper-packaged water with the hotel name on it in the fridge. That kind of water is usually free in any hotels I know. But, what can we expect? It’s a cheap hotel, trying to maximize revenue… Get better and cheaper brand name water from Carrefour across the plaza.

Really nice and convenient, just tucked away close to beach area. Lovely room which we upgraded, so had our own terrace with a view of th castle

I travel a lot and I will write reviews when I hope that it will help other travellers. This hotel has a good location. It is close to many attractions and has a nice roof top patio with beautiful views of Fortress St Barbara. But, that is about it. And the unfortunate part is that there are numerous hotels within a stones throw of this hotel, so the good location can be achieved at other hotels. Now for the negatives. The biggest negative was the odour. There was consistently a sewage smell that would occur at various times in the day. We would try to resolve this by opening the window, but there was a homeless person living directly below our window and he smoked frequently. He was close enough that you could smell his smoke in our room. There was also a pair of ladies underwear on the stairs. This is fine, but they were there for 3 days, which makes you wonder how frequently is this place being cleaned. When selecting a hotel/room I spend a considerable amount of time searching. The room I selected on the Expedia website did not match what we were given. We were in room 101. We stayed at this hotel for 8 days. As stated earlier, we travel a lot and we are not fussy, but I would advise that you can find a better place than this property.

The Hotel was fantastic, right in the Town Hall Plaza. Central for everything. All the staff were happy and helpful. The room was excellent too, we were overlooking the plaza and had a balcony. Breakfast was really good. Both requests made at the time of booking were met. Would definitely recommend.

Excellent location. Reception staff were very helpful and friendly. Breakfast buffet was delicious and well organised. Couldn't fault the room. The roof top terrace would be an excellent location to chill after eating out in the evening

The hotel’s location is very convenient.

The hotel is very well located. We could walk around and visit the all touristic area.

Great location, let down a little by external and internal noise (internal - lots of door slamming). Also Wifi was unreliable. Location was perfect though. Internal facilities lacking e.g. bar inside hotel not open until summer, though everything needed was within a short walk.

The location is excellent, very close to the beach and the main landmarks. Just found the room too small. The shower was powerful.

Location was great and staff was excellent. Marvelous rooftop bar. Breakfast was expensive but there are many options nearby. Only issue was that there are two small elevators and one was not working on two of the days. The staff was very helpful and apologetic and directed us to the service elevator but there were still lineups. Overall I highly recommend this hotel.

Very clean great rooms

Lovely refurb of a hotel we have used many times. Shame you do not open the upstairs bar this time of year. Fortunately the Portico bar ( a favourite!) was open. The internet connection was very poor from our room 202

Fantastic location. Staff great...friendly and helpful. Room spotless. Will be re-booking!

Great Location. Clean and safe. Large rooms. I'd stay there again in a heartbeat

Location is perfect. Staff is very accommodation. AC working well. Pillow is a bit hard but otherwise, everything is good.

The hotel and check and experience was great. The room was clean, but the beds are incredibly hard and there is no air conditioning or the air conditioning just didn’t work.

Have stayed at this hotel several times. It’s always my first choice when staying in Alicante city. Efficient, friendly staff, accommodation very clean. A few steps away from the harbour, promenade ships and restaurants.

Fantastic location and big clean rooms.

The beds were in bad shape, the ventilation system was not working , the breakfast was mediocre and the coffee was undrinkable, the toilet stuff was of poor quality. This is a motel rather a hotel