Overall Ratings & Reviews Vila Gale Fortaleza

Very good experience!

A bit far from center of Fortaleza but nice beach, nice beachfront restaurant, great breakfast buffet, and large pool with activities available.

Room was clean and good , breakfast was very good and it is good place for the family who have kids

Great customer service.All staff are very helpful.I would definately recommend this hotel for your stay in Fortaleza.

Beautiful hotel with a fantastic staff!! We had originally booking our stay in Fortaleza at the Sierra did not like the service nor the facilities. The Vila Galé was fantastic and would recommend all to book a stay there.

The hotel was nice. Breakfast was nice. The restaurant on the beach was nice. Sadly I was very disappointed with the restaurant in the hotel. We had to wait a long time for the food and it was not as good.

I enjoyed proximity to beach as well as their restaurant on the beach

Service was so bad. They don't answer room service after 11:00 and took our order all wrongly

Great service, great hospitality and excellent food. Will definitely stay here next time i come to Fortaleza

The room was ok, except for some restriction on towels and cleaning.

At guest services, Sony receives a gold star from us.....

Its an older property that's in need of a major upgrade. The rooms and hotel in general were just okay. R$6 for a bottle water in the room was pricey. Also, I am sure I booked a room with a partial sea view but when I arrived I was told that I hadn't booked one and after arguing a bit, I was given a "courtesy" upgrade. Totally unnecessary.

Old hotel needs refurbished. The breakfast is ok, the rooms were renovated but the hotel needs a refresher

I THINK THIS IS ONE OF THE MOST HORRIBLE EXPERIENCE OF MY LIFE IN THIS HOTEL. THIS IS NOT A 4 STAR HOTEL ITS A 2 STAR LOW CATEGORY HOTEL . THEY TAKE 2 HOURS FOR CHECK IN , THE STAFF IS VERY VERY RUDE ...THE ROOMS LOOK LIKE 80S SHABBY BROKEN DOORS ...YOU CANNOT SEE THE MIRROR AS THEY THE SO OLD .

Location was very good. Well priced and good entertainment all around. Croco Beach restaurant was fun.

Good breakfast wifi only works in lobby gym is unusable nice pool far from any other places to dine

Overnight. Did not leave the hotel since everyone told us it would be dangerous walkin around Praia do Futuro.

Terrible Check In, bad food and customer service.

It was wonderful walking into the lobby, and realizing we were going to be staying here. The food was excellent, the service was great and apart from a couple minor bumps this was easily the most enjoyable experience I've ever had at a hotel. Loved the city of Fortaleza as well.

Hotel close to the beach. Kind staff but less efficient, no luggage carried. Old furniture a bit degraded. Catched some cockroaches in room. Wireless available only for one user. Good food but less cared, cakes exposed to flies. In short, is an hotel for a pleasant stay at beach without waiting to have some comfort details.