9.0
Exceptional
From 837 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.2

Service and Facilites

8.8

Traveler Reviews Crystal INN

Number of reviews per page
20
40
Top reviews
John
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly staff, comfortable bed, clean and spacious room.
Keith
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the temperature was 45c, the pool was green with algae, then the power went off, the pool would have cooled us off, but it was unusable. they dont know what a vacuum is. they dont empty full stinky courtyard bins. the bed was ok, shower was good.
Renee
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms need to be cleaned better. Dust on shelves and down the side of the TV cabinet. Bathroom taps need to be cleaned. There was soap scum on the taps (i wiped off). Bed was comfy though.
Jo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First room we had air conditioner didn't work (40° day). Found us another room with working air con which was appreciated!! Pool needs some work, green and murky water. Not a good look in the middle of summer.
Heath
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Parking was good room was a little dated but quite tidy
William
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yep all good
Leeann
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything was good.
ABHILASH Krishnan
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Little bit all old stay , while they are trying to maintain it. pool was really bad condition, like filter not used
O'Connell
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Old & dirty bed was like sleeping on just steal springs
Wendy
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

resses were replaced or at least given some decent mattress toppers. Net curtains had a tear in one room, in the other they needed some hooks rehung. Servicing of the room and attention to detail were patchy at best - our apartment had a sink, dishwasher, stove top and microwave (as well as toaster and kettle) but no detergent, sponge, sink plug, tea towel or dishwasher tablets. We had 1 teaspoon and 2 spoons along with four knives and forks. There were no sharp knives (so I suppose there was no need for a cutting board), one plastic cooking spoon, a corkscrew and an egg slice rounded out the cooking utensils along with 3 somewhat random pots. There was little could be cooked in the room with these supplies. We stayed 4 nights and our room was serviced once in that time. So whilst the bare bones of this place are great, the attention to detail is lacking and the place could use some care. All that said, our stay was fine and we appreciated the generous size of the rooms and reception did eventually manage to provide us a tea towel and a sachet of dishwasher detergent and a chux cloth so we could wash our coffee mugs and make a slice of toast for breakfast and wash our plates.
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Kylie
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Bird nest directly above doorway to our room. Had to shoo birds every time we entered or exited. Room needs a refresh and is in desperate need of new carpet. Air conditioner was noisy, as was traffic noise. Looked much better in the photos online than in person. Won’t stay there again in the future.
Garry
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

It was s expected, typical suburban motel.
Josephine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean room and staff are very nice.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Conveniently located, clean with undercover parking. 80’s vibe.
Rolf
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Convenient to our needs good quality accommodation
Rory
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

A great place to stay. Very quiet and the rooms are fantastic. Staff are great aslo
Colin
icon-Leisure
Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I loved the location
XUEYU
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

NA
Peter
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great undercover parking, easy access to rooms. Nice and clean and comfy bed.
Maureen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great place
Number of reviews per page
20
40